Reviews
Nice vehicle, but wasn’t service very thoroughly.
Nice vehicle, but wasn’t service very thoroughly. Service, maintenance department needs work. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We apologize if our service and maintenance department didn't meet expectations during your visit. We're committed to improving, and we'd appreciate the opportunity to address any specific concerns you have. Please feel free to reach out at your convenience. Thank you, Robert Olden - Service Manager - (518) 623-3405
They were very pleasant to deal with.
They were very pleasant to deal with. Did not feel pressured or rushed. Would buy from them again even though they are an hour away
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the trip to Krystal Chrysler Jeep Dodge Ram Fiat and for sharing your feedback, Denise! We truly appreciate your support and hope to see you again in the future. Safe travels, and congratulations on your new ride!
Everyone was friendly.
Everyone was friendly. No pressure sales, open to any and all questions. Overall good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Denise, thank you for the positive feedback about your recent experience with the Krystal Chrysler Jeep Dodge Ram Fiat team! We're truly grateful for your business and hope we have the privilege of working with you again in the future. Take care!
Great dealership experience from the ease of booking an
Great dealership experience from the ease of booking an appointment to test drives! Lots of options with low mileage. Tyler was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to hear that Tyler and the rest of our team impressed you from start to finish at Krystal Chrysler Jeep Dodge Ram Fiat! Thank you for choosing us!
Tyler & Jared made the sales process easy, and were able
Tyler & Jared made the sales process easy, and were able to get my truck available for pickup in just one day. Remarkable service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re happy to hear Tyler and Jared made the process smooth and efficient at Krystal Chrysler Jeep Dodge Ram Fiat! Enjoy your new truck!
I had a great experience at Krystal!
I had a great experience at Krystal!! We drove the Jeep once and instead of pressuring us to immediately buy, Tyler gave us time to explore other options and gave us a call back to check in. Every other place we went to they were super pushy. This was a quick and easy transaction without any of the hassle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy to hear Tyler and the team made your Jeep-buying experience stress-free and enjoyable. We truly appreciate your business and your feedback! Thank you for choosing Krystal Chrysler Jeep Dodge Ram Fiat!
My biggest issue dealing with salespeople is how they are
My biggest issue dealing with salespeople is how they are determined on selling something that I’m not interested in and Tyler did none of that
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that Tyler provided a pressure-free experience at Krystal Chrysler Jeep Dodge Ram Fiat. It's important to us that our customers feel comfortable and heard during their visit. Thanks for sharing your feedback!
The service experience was excellent.
The service experience was excellent. Friendly and knowledgable . Jared as always has a great personality when greeting you. There are no complaints. All dealerships should treat their customers the way Krystal does. Would highly recommend to others. great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kristina, we're delighted to hear about your excellent service experience with Jared and the team at Krystal Chrysler Jeep Dodge Ram Fiat. Thank you for recommending us!
Krystal has a wide selection of Jeeps.
Krystal has a wide selection of Jeeps. Tyler, my salesperson, was extremely knowledgeable and friendly. I test drove several and made my selection of the Rubicon. Jared made the financing quick and easy. Steve, the owner, seems like a cool honest guy. It’s a beautiful new facility and the service department is state of the art. Very happy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience at Krystal Chrysler Jeep Dodge Ram Fiat! We're delighted to hear that Tyler, Jared, and the rest of our team made your visit enjoyable. Enjoy cruising in your new Rubicon!
They were very helpful during a first stressful car
They were very helpful during a first stressful car purchase. Very appreciative of the whole team for their help making me feel comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that our team at Krystal Chrysler Jeep Dodge Ram Fiat made your first car purchase a comfortable experience. Thank you for choosing us and sharing your positive feedback!