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Krystal Chrysler Jeep Dodge RAM FIAT

(2,010 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Honest, depenable, polite and easy to deal with. Strait...

Honest, depenable, polite and easy to deal with. Strait to the point. Listened to what I wanted and DELIVERED. Ask for Tim, you will be hapoy you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Tim at Krystal Chrysler Jeep Dodge Ram Fiat! See you next time!

Dan Young went above&beyond to help me fin a vehicle. I...

Dan Young went above&beyond to help me fin a vehicle. I changed my mind a lot and Dan was very patient, answered all my questions The dealership was very efficient and friendly and courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us how we did! We're so happy to hear that Dan answered all of your questions, and found you the perfect vehicle! We look forward to your next visit! -Krystal Chrysler Jeep Dodge Ram Fiat

Brandon went above and beyond to help me with everything...

Brandon went above and beyond to help me with everything I asked and trust me it was a lot! Great personality too!!! Thank you Brandon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Midge, thank you for sharing your experience working with Brandon at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your support!

Very happy with my purchase and all interactions with my...

Very happy with my purchase and all interactions with my salesman and finance. The vehicle was went over very well and was shined up when recurved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Krystal Chrysler Jeep Dodge Ram Fiat, and for your business. We are thankful to have you as a customer.

I cannot express enough how easy Brandon and the...

I cannot express enough how easy Brandon and the dealership were to work with. I don’t like the back and forth so I called the dealership and did it all over the phone. The first offer they gave me was a very fair deal (I had worked on deals with other dealerships for same truck). Brandon was attentive and understanding with accommodating us. If you’re the type of person that doesn’t want to be taken advantage of, and you want a smooth stress free process call Brandon. You won’t be mad you did, unless of course you’re not supposed to be buying a new truck. He makes it impossible to say no!!! I will be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Matthew, thank you for trusting Matthew at Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy to hear that he made the process smooth for you! See you next time!

Elizabeth was amazing... very professional... i would buy...

Elizabeth was amazing... very professional... i would buy another vehicle from.. will definitely be refering friend and family. thank you for a wonderful experience. much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Elizabeth at Krystal Chrysler Jeep Dodge Ram Fiat, Chris! See you next time!

Krystal (dealer) and Elizabeth (salesperson) were very...

Krystal (dealer) and Elizabeth (salesperson) were very easy to deal with. I purchased the truck over the phone (including the trade-in) without issue and everything was ready at pickup time (took about an hour total before driving off).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new truck! We're so happy to hear that Elizabeth and our sales team worked with you to find you a new ride! We look forward to seeing you at your first service appointment!

Dan was incredible to work with! I have never bought a...

Dan was incredible to work with! I have never bought a vehicle from krystal but they are amazing and excellent. If you are in search of a new car definitely go here and ask for Dan!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback about Dan! He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Krystal Chrysler Jeep Dodge Ram Fiat!

I had a Great experience purchasing my new truck ....

I had a Great experience purchasing my new truck . Brandon Polcare made the deal seamless. Financed and picked up within 48 hours of my initial visit to test drive. Very professional and efficient team at Krystal .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Reviews like this one make our day, Adam! Thanks from the Krystal Chrysler Jeep Dodge Ram Fiat team!

Elizabeth was absolutely amazing! She was extremely...

Elizabeth was absolutely amazing! She was extremely knowledgeable and helpful throughout the entire process. Elizabeth was always available to answer any questions. I highly recommend coming into Krystal Chrysler Jeep Dodge if you’re interested in a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Elizabeth at Krystal Chrysler Jeep Dodge Ram Fiat! We're so happy to hear that we provided excellent service during your sale! Enjoy your new car!