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Krystal Chrysler Jeep Dodge RAM FIAT

(2,001 reviews)
Visit Krystal Chrysler Jeep Dodge RAM FIAT
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (518) 964-2016 (518) 964-2016
Used (518) 964-2017 (518) 964-2017
Service (518) 623-6173 (518) 623-6173

Reviews

(2,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Krystal Chrysler Jeep Dodge RAM FIAT from DealerRater.

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Very professional and knowledgeable.

Very professional and knowledgeable. He fir us in even though we arrived at the wrong date

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Knowing that you had a five-star experience means the world to us! Thank you! - Krystal Chrysler Jeep Dodge Ram Fiat

The service experience was excellent.

The service experience was excellent. Friendly and knowledgable . Jared as always has a great personality when greeting you. There are no complaints. All dealerships should treat their customers the way Krystal does. Would highly recommend to others. great experience.

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  • Overall experience 5.0
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Dealer response

Kristina, we're delighted to hear about your excellent service experience with Jared and the team at Krystal Chrysler Jeep Dodge Ram Fiat. Thank you for recommending us!

Adam and Jason run a Great Service Department Jared ,

Adam and Jason run a Great Service Department Jared , Bob and Dan are great service advisors James and his partner in Parts are just as Good

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Mattandroe, thank you for the shoutout to our team at Krystal Chrysler Jeep Dodge Ram Fiat! We're delighted to hear that Adam, Jason, Jared, Bob, Dan and the parts team provided excellent service. We appreciate your support!

Krystal has a wide selection of Jeeps.

Krystal has a wide selection of Jeeps. Tyler, my salesperson, was extremely knowledgeable and friendly. I test drove several and made my selection of the Rubicon. Jared made the financing quick and easy. Steve, the owner, seems like a cool honest guy. It’s a beautiful new facility and the service department is state of the art. Very happy!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for sharing your positive experience at Krystal Chrysler Jeep Dodge Ram Fiat! We're delighted to hear that Tyler, Jared, and the rest of our team made your visit enjoyable. Enjoy cruising in your new Rubicon!

The service center at Krystal is excellent.

The service center at Krystal is excellent. I will be recommending to all of my friends and family.

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  • Overall experience 5.0
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Dealer response

Our Krystal Chrysler Jeep Dodge Ram Fiat team is honored to receive your support! Take care and we'll see you next time!

Jared our Service advisor Knows exactly what we need

Jared our Service advisor Knows exactly what we need and want when we have a vehicle serviced Dan and Bob too Are great Adam Peacock and Jason Hendrick Run a Great Service Department The Techs are Great And approachable

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  • Overall experience 5.0
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Dealer response

It's fantastic to hear that Jared and the team at Krystal Chrysler Jeep Dodge Ram Fiat always provide such excellent service! We appreciate your feedback and look forward to serving you again next time!

Nice job installing roof racks to my Jeep.

Nice job installing roof racks to my Jeep. A little more money than I expected to pay, but done right!

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  • Overall experience 4.0
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Dealer response

We're glad to hear you're satisfied with the roof rack installation at Krystal Chrysler Jeep Dodge Ram Fiat! We aim for quality service, and we appreciate your feedback on pricing. Safe travels in your Jeep!

They were very helpful during a first stressful car

They were very helpful during a first stressful car purchase. Very appreciative of the whole team for their help making me feel comfortable.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that our team at Krystal Chrysler Jeep Dodge Ram Fiat made your first car purchase a comfortable experience. Thank you for choosing us and sharing your positive feedback!

Stellar service as always.

Stellar service as always. Attentive and timely. These guys all deserve a raise. Thank you.

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  • Overall experience 5.0
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Dealer response

Hi! Thank you so much for your kind words! We’re thrilled to hear that you consistently receive stellar service from our team at Krystal Chrysler Jeep Dodge Ram Fiat. Your feedback means a lot to us, and we’ll be sure to share it with everyone. We look forward to seeing you again soon!

Great dealership and friendly sales team would do it

Great dealership and friendly sales team would do it again with them. Thank you Tyler

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Sean, thank you for the wonderful feedback! Tyler & the team appreciate your support and look forward to seeing you again next time here at Krystal Chrysler Jeep Dodge Ram Fiat!