Reviews
I felt like they were just trying to rush the process and...
I felt like they were just trying to rush the process and wouldn't work with me when it came to the warranty and yea
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Very easy to deal with. No pushy sales people and went...
Very easy to deal with. No pushy sales people and went out their way to make sure you drive away happy! I would highly recommend stopping by and looking at their clean selection of vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I found them through CarFax. They were easy to work with...
I found them through CarFax. They were easy to work with and I didn’t feel pressured. Clear understanding of cost and deal. I would go back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rosendo Robles and Travis Barrett were great to work with.
Travis was very knowledgeable, he explained Gap Insurance, warranty, and completion of the final paperwork. He was professional and easy to work with. Our Salesman, Rosendo Robles was also great to work with. When calling early in the day, I didn't expect to be in a new vehicle by the end of the day. Rosendo is friendly and professional, he did not get frustrated with me and my requests :) . We were able to get what we wanted, with payments close to what we requested, and extremely satisfied with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pat was a great salesman and he got me what I needed. I...
Pat was a great salesman and he got me what I needed. I would highly recommend him to anyone that would like a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great to work with through the entire sales process....
Great to work with through the entire sales process. Friendly and knowledgable staff. Very cool showroom, you have to go inside to see all of their cars!! I would recommend them to my friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buyer Beware
Went in for a flyer promotion and ended up looking at used vehicles. Very high pressure sales tactics. I gave them a list of options I wanted and a price range I wanted to be in. The showed me cars that were manual transmission with no option to trucks that were almost fully loaded. After several hours and looking at about 8 vehicles they showed me on in their garage ( there was about 30 vehicles inside ). It had most of the options, but not one of my must haves and we negotiated for an hour before I thought we had come to a price. It was almost 10 pm and no finance guy so I came back the next day, well they whole pricing thing changed. So a vehicle with a trade in value of 10K with Dealer Price of 14K got sold to me for 19K. It was late at night, and I signed and got the car home, the next day in the sun you could see this had hail damage all over the roof and hood. The price and payment breakdown was poorly negotiated and pressured into a vehicle that wasn't really a good match. They also said they would let me know when I could go to the vehicle registration to get my plates. I had to call the DMV and the dealership a few times several weeks apart to find out when the dealership was going to get the title from the previous bank and things sent to the DMV. Left a very bad feeling of being scammed and coerced, there are many other dealers in this area that don't use these tactics. They wont get me again, and I will share with others I know.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Bad Sales Practice
Spent several hours looking at a handful of vehicles. Told them options I was looking for and price ranges. They had me in vehicles with no options, manual with no ac, cars to pickup trucks. So at 9:30 pm they showed me a vehicle that was close but still did not have one of my more important options. We struggled on price and I thought we had a number and signed on. I had to come back the next day to work with Finance and a real difference and I had not taken the vehicle with me. After finishing the financing and I was delivered the vehicle, I did not notice until I got home that there was hail damage on the roof and hood. The trade in value for the car was 10K and dealer price is 14K I paid 19K. All around not happy with the sales process and tactics. The finance guy was great and explained things well. This dealer does not service vehicles, so just sales. Buyers beware.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a 2007 Chevy Silverado and Charles was a amazing...
I bought a 2007 Chevy Silverado and Charles was a amazing person to deal with the truck was supposedly checked out 100% by another shop but when I took it home I noticed the headlights didn't work when I went to go to the store a few nights later and one tail light was out was told while i was driving down the road I called Charles and let him know and he apologized for there mistake (the other shop) he said bring it in and it will get fixed right away he also fixed my remote start that stopped working I would seriously recommend this dealership they are great and super easy to work with thanks for the amazing truck Gretna and thanks for fixing things the other shop didn't mention I am still in love with it and will continue to be. I will definitely buy from them again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Um....there is no heat? Kinda weird. Maybe that should...
Um....there is no heat? Kinda weird. Maybe that should have been pointed out . Otherwise I love the car and the ease of purchase. Thanks everyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
