Planet Motors

STAY AWAY!! RUN!! THEY HAVE RUINED OUR LIVES!! BOUGHT A VAN THEY KNEW WAS NOT IN ORDER TO RUN!! KEPT GOING BACK TO THEIR MECHANIC FOR THINGS WE THOUGHT WERE MINIMAL WHICH IN FACT WAS NOT! THEY KEPT SAYING OHH YEA VAN IS GOOD TO GO CROSS COUNRTY NO PROBLEM!! I WAS SOLD A LEMON FOR 30,000 DOLLARS AFTER 32 DAYS IT LEFT US STRANDED!! NEEDS 15,000 OF REPAIRS! HEAD GASKET, MOTOR ETC!! YEA A SALESMAN DOES LIE A BIT TO MAKE A LIVING BUT WHAT THEY DID TO US IS UNIMAGINABLE! ALL WE WANTED TO DO IS BUY A VAN TO WORK TO MAKE A LIVING! NOT FOR PLEASURE BUT TO WORK SO WE CAN EAT! NEEDLESSLY TO SAY! THEY RUINED MY CREDIT ETC DUE TO SELLING US A VAN THAT THEY KNEW WAS NOT WORTHY OF BUYING!! DO NOT GO HERE YOU WILL BE SORRY!!

I bought a 2018 Nissan Titan about 2 months ago with an extended warranty. Within the first week the transmission started acting up. I called them and they pretty much told me OH WELL! I took it to Nissan and they told me it needs a new transmission! They also told me the dealer KNEW THIS WAS happening because there was brand new transmission fluid and the Codes for the failing transmission were cleared more thane once!!!!! STAY AWAY FROM THEM!

Jay was our salesman and we are happy with the services we received from him the manager as well as the finance department. Jay make you fell like are part of the family

If you ar looking for a dealership that cares about their customers happiness..look no further..bying a car as you know is very frustrating most dealership that I've been to care about your money..planet motors will let you try out up to 3 cars until you are happy..Remember if you buy a car you will be stuck for up to 6 years to make payment..therefore you have to make sure you buy a car that you like and can afford..Edgar is the salesman who help me..he was so nice..I did not feel rush to buy a car..the people there have a lot patience..I only went there to look but Edgar was so nice I had to give a chance.. Glad I did.. Good credit..no credit just give planet motors a try..you will be glad you did.. Ruthe, customer

Joseph and Carlos was beyond and above help me with everything and all the question the I have thank you so much Joseph and Carlos and yes recommend planet motors thank you so much

Rafael was a great salesman, not high-pressured, which made the experience less stressful than in the past. He was articulate and if he didn't know the answer to my questions, of which I had many, he would gladly find the answer. Typically I hate car-shopping for several reasons. I have to say that this was definitely my most positive car-buying experience ever!! I was very impressed with the staff at this dealer. I was greeted by Rafael and my overall experience was fantastic. He was patient, kind and oh, so attentive. He actually sold me a car that I wasn't even looking to buy.

Buscaba un pickup que tenian en exposicion pero que estaba lockeada. Pregunte por el año, modelo y millas , pero el vendedor Sr Norberto desconocia la informacion Ya en la oficina me dio los datos y el precio . Le pedi ver el vehiculo por dentro y encender el motor Me contesto que debia completar una aplicacion antes de poder examinarlo Le explique que antes de completar la aplicacion necesitaba verlo. Fue inutil mi pedido, el vendedor de muy mala forma y siendo bastante rudo y mal educado se nego a ello. Si quieren vender vehiculos , vendedores como este señor no creo que los ayude.

I talked to Wilie over the phone and he promised so much i knew he was BSing me for the most part but i thought to give him a try. i initially inquired about a vehicle in December and a gentlemen there was really helpful. I drove down from Port St Lucie After i arrived i did what willy told me and thats ask for him, after he told me so much about me being appoved and all is ready on the phone he just told me to work with a new salesmen. The young man very nice but not knowledgeable at all and a older man kept coming around and harassing me saying "you should let him take care of you" Total Creep!..... the two sales guys started to argue.......... After almost two hours there i went inside insisted to talk to MIA Willy finally after 20 mins they found him and he informed me i was appoved and payments are going to be 470 for a Hyundai Elantre.. Unbelievable!!!! I just spent almost 3 hours there to be told i couldn't get the Toyota Camry i wanted or the 300-350 range need to be in. FML This was my first car buying experience ever, my late husband did all that. I went to Off lease and got a great deal. BEWARE STAY AWAY ITS UNREAL WIlie Then called me "stupid" as i stormed out the so called dealer. I will report this to BBB

They have a lot of nice clean looking cars. Beware! When you go into the sales office you will see the underlying truth if this slimy establishment. The couch is old, worn and seedy. The walls are painted white and green. Be sure to read the all of the written information. Look for the up-charges. They sneak in additional fees that will add thousands to the price. Dealer fees, excessive interest rates. They will try to justify the fees by talking about the monthly payments. They spend time talking about the payment to make you forget about the total price. a 12k car will easily cost you 17k with the additional fees. They will avoid talking about the fees and go back to the monthly payments. Snake Oil Salesmen!!

Car was advertised at $9,900.00 After a long approval they added $700.00 because they have to pay for financing. They added $149.00 for accessories. Then they added $999.00 for dealer prep. You should be aware of the "surprise" fees that you will incur when picking up the car. I chose to walk out and share my story. I would only recommend my "worst" enemies to this place!