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Audi Turnersville

(577 reviews)
Visit Audi Turnersville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (888) 857-9692 (888) 857-9692
Used (877) 739-9419 (877) 739-9419
Service (888) 433-3860 (888) 433-3860

Reviews

(577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Turnersville from DealerRater.

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Service emergency

Was not a custom. 2 flAt tires, car flat bedded to this dealership. Put on 3 new tires by noon so my son in law who drove me 50 miles to the dealership could get back to see his daughters field hockey game. They were SO nice there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your review, Jan. We are happy to know that you enjoyed our services. We look forward to working with you again.

Geraldine Miller retired

I had an excellent experience. The women Dana that took care of me was courteous, helpful, explained everything that was done to my Audi and very pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review, Geraldine. We will be sure to thank Dana for providing you with excellent service. We look forward to working with you again.

Armin

Purchased my Audi there 4 years ago. Have it serviced there ever since. Highly recommend this dealer and my service advisor Mike R. Can always count on excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We are happy to know that you have had good experiences with us and especially with the help of Mike. We value your business and we look forward to any future visits!

Outstanding Service

We have owned our A5 Cabriolet for 10 years and have always had it served at Audi Turnersville. Dana and Mike and the rest of the service team there have provided exemplary service, providing loaner cars, always having our car washed before pick up, and doing things right the first time. They are great and we wouldn’t think of taking our car anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jack, thank you for taking the time to write a review! We are happy to hear Dana and Mike went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and we are looking forward to working with you again in the future.

Great experience

The 2 Rich’s were very helpful and knowledgeable about their product. I was in and out in less that 2 hours, test drive included. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ray, thank you for the great review! We're glad to hear our team has given you excellent service. Have a wonderful day!

Alan G

Seamless service. No hassle. Comfortable waiting area. Very courteous staff. Appointment was made on line and car was immediately taken back for service. Car was washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the kind review! We are glad that you received hassle-free service at our dealership. We appreciate the feedback and hope to see you again in the future!

New purchase experience

Bev was amazing. After several attempts with another dealership to get the car I wanted I called Bev. She was honest and went above and beyond to get me a better car for the right price. Bev exceeded my expectations and I will never go anywhere else for another vehicle. Thank you Bev!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Kimberly! We're so pleased to see that Bev went the extra mile finding you the perfect car at the perfect price. We appreciate your recommendation and look forward to working with you again.

Audi S5 convertible

We wanna give an awesome shoutout to our sales lady, Bev Soltoff, she made getting our car such a wonderful experience. We have dealt wth a lot of different car sales people and bev made it so easy and very helpful right up to the Car in our driveway!!! Thanks Bev for all your help!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Denise, thank you for taking the time to share your wonderful and easy experience with Bev! Congratulations on your new Audi S5 Convertible! We are looking forward to taking care of your auto needs in the future.

Buyer Beware

Get your Audi anywhere else. I had an appointment on a specific certified A6, and the Salesperson confirmed and told me the car was available and that she would have the car ready for me to drive. We went to the dealer within 40 minutes, and upon arrival the Sales rep had to check inventory and told us the car had already sold. They had 2 more at significantly higher prices. No apologies were offered even though we were lied to. They were completely miserable also. So, we left. That shady sales technique is called 'bait and switch.' I expect much better from a luxury car dealer, so this is embarrassing for Audi. We will never buy a car from someone who uses cheap slimy tactics like that.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Buyer Beware

Get your Audi anywhere else. I had an appointment on a specific certified A6, and the Salesperson confirmed and told me the car was available and that she would have the car ready for me to drive. We went to the dealer within 40 minutes, and upon arrival the Sales rep had to check inventory and told us the car had already sold. They had 2 more at significantly higher prices. No apologies were offered even though we were lied to. They were completely miserable also. So, we left. That shady sales technique is called 'bait and switch.' I expect much better from a luxury car dealer, so this is embarrassing for Audi. We will never buy a car from someone who uses cheap slimy tactics like that.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.