Reviews
Mike K.
Working with Mike was great. He was very amiable and helpful! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worst dealership!!!
I purchased a used vehicle from the dealership and no less then 2 hours after leaving the check engine light came on and the passenger side windows wouldn't roll down. So I gave the dealership a call only for them to call me back saying the manager said he won't do anything for us because we already got a "deal" on the truck. I then turned around and immediately called the next manager up from the used car sales manager and left him a voicemail which he has yet to return my call and it has been more then a week later. If I could rate russ darrow less then one star I would. Absolutely would never recommend this dealership to any person I know, in fact if they were even debating going there I would strongly urge them against it. RUSS DARROW SELLS CHEAP FAULTY VEHICLES!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Ian G.
Ian was absolutely wonderful to work with. Drove down from Wausau to purchase because Ian made it so easy. Had numerous problems with Jeep dealer in Wausau. Thanks Ian!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lucas B.
Everything was excellent in every way! Thanks for all your help Lucas!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ian and Steve
I really love the service that they provided me. Very very friendly people her at Russ Darrow. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Julie K.
Good experience. Very easy to work with. Thanks so much Julie!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very satisfied
very engaging and outgoing. very eager to assist us and help us with the completing the buying process. We will definitely use this dealership again and refer others. We were very satisfied with our experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ian G.
Excellent- repeat customer and will return in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jake K.
It was very awesome to work with Jake. Thanks for the new car Jake!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alec T.
Everything was taken care of in a friendly and professional manner. Thank you for all the help guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
