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Subaru of Glendale

(255 reviews)

Reviews

(255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Communication was good.

Communication was good. Service was completed within the time estimated. Byron, my service associate was courteous and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a good experience at Subaru of Glendale.

I had a good experience at Subaru of Glendale. My sales associate was Dino Zigouris and Baris Zakarian the floor manager was great and finance director Christian Marilla helped me sign the papers who was also great. I highly recommend the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’m so glad I bought my Subaru from Glendale Subaru

I’m so glad I bought my Subaru from Glendale Subaru dealer. Their service is amazing. I love my Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were helpful, courteous and very efficient in

They were helpful, courteous and very efficient in solving my problem. They fixed my tire issue quickly and at a reasonable price. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Accessible location, customer can wait at a comfortable

Accessible location, customer can wait at a comfortable waiting room while waiting for repair/maintenance to get done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the worst Subaru dealership that I have dealt

This is the worst Subaru dealership that I have dealt with in 15 years. The main problem resides with the people who work there, the quality of service and the treatment of the customer. These recurring issues and I see no effort to address or solve them. I made a service appointment via the internet. On arrival, I was told that for the service I needed (which I spelled out when I made the appointment) could not be made via the internet. How is a customer supposed to know this when the site does not even mention it?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department has gone down hill and unfortunately I

Service department has gone down hill and unfortunately I will no longer take our vehicles to them. Adviser Armando and manager Alvin don’t show appreciation for the customers and their time. If you want to waste your precious time, then by all means bring your vehicle to be serviced at Glendale Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ashkan was my service advisor he worked on my insurance

Ashkan was my service advisor he worked on my insurance guaranteed. Great man, works hard, works on time, great service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We would highly recommend Subaru of Glendale and

We would highly recommend Subaru of Glendale and especially Peyton Medlock for his outstanding costumer service. He helped in anyway he could total professional and his follow up was second to none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The agent was so friendly and guided perfect.

The agent was so friendly and guided perfect. Very comfortable in the waiting room where was very cleaned and nicely organized. Very Good!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.