Reviews
Write a reviewPrior to my purchase of a Subaru Forester Wilderness on
Prior to my purchase of a Subaru Forester Wilderness on 1-12-24, Sales Manager Apryl Herbert provided accurate information in a forthright, no nonsense, manner. She presented details and sufficient options in line with my budget. Salesman Chance Hinton readily explained every aspect of the sale and reviewed all systems and equipment of the Subaru Wilderness. John Keen, in the finance office, completed the sale in an easy, friendly manner. He mentioned various options and fully explained the processes involved in the sale. Sierra Watson offered a phone call or an in-person visit in which she will further explain any aspect of Wilderness operations that I have not understood, after driving the SUV for a few weeks. I look forward to that additional service of Douglass Subaru.
Prior to my purchase of a Subaru Forester Wilderness on
Prior to my purchase of a Subaru Forester Wilderness on 1-12-24, Sales Manager Apryl Herbert provided accurate information in a forthright, no nonsense, manner. She presented details and sufficient options in line with my budget. Salesman Chance Hinton readily explained every aspect of the sale and reviewed all systems and equipment of the Subaru Wilderness. John Keen, in the finance office, completed the sale in an easy, friendly manner. He mentioned various options and fully explained the processes involved in the sale. Sierra Watson offered a phone call or an in-person visit in which she will further explain any aspect of Wilderness operations that I have not understood, after driving the SUV for a few weeks. I look forward to that additional service of Douglass Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very bad experience never again
Made a deal on a vehicle and we both came to agreement and on the way to pick it up and sign papers and they sold it out from under me. will never recommend this dealer ship. customer service means nothing to them.
very bad experience never again
Made a deal on a vehicle and we both came to agreement and on the way to pick it up and sign papers and they sold it out from under me. will never recommend this dealer ship. customer service means nothing to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Chuck, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to our Sales Manager, Montana Branscum at 254-399-6487 to discuss this further.
Simply the Best
Best car buying experience ever! Logan Jansky and Stephanie Brown are great and easy to work with!
Simply the Best
Best car buying experience ever! Logan Jansky and Stephanie Brown are great and easy to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Waco Mitsubishi is the BEST!!!!
This was the best car buying experience. They are friendly, helpful, down to earth and and very professional. Their customer service is impeccable and they will not stop working until they get you in whatever vehicle you?re wanting to buy. I will forever be thankful for the way they?ve treated me and what they have done for me. I will most definitely be back in the future and bring everybody with me to purchase a new vehicle with them too. Thank you Waco Mitsubishi team members.
Waco Mitsubishi is the BEST!!!!
This was the best car buying experience. They are friendly, helpful, down to earth and and very professional. Their customer service is impeccable and they will not stop working until they get you in whatever vehicle you?re wanting to buy. I will forever be thankful for the way they?ve treated me and what they have done for me. I will most definitely be back in the future and bring everybody with me to purchase a new vehicle with them too. Thank you Waco Mitsubishi team members.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Johnathan, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Waco Mitsubishi
I love Waco Mitsubishi. I?ve always been a Mitsubishi lover
Waco Mitsubishi
I love Waco Mitsubishi. I?ve always been a Mitsubishi lover
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Allyson, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Best Experience
Absolutely one of the best car buying experiences ever. Ask for Larry...
Best Experience
Absolutely one of the best car buying experiences ever. Ask for Larry...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rob, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
THE BEST
Great experience, easy process. I'd recommend to anyone looking for a no nonsense dealer that actually works to get you the best possible terms.
THE BEST
Great experience, easy process. I'd recommend to anyone looking for a no nonsense dealer that actually works to get you the best possible terms.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ryan, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Love My 2022 Outlander
Great sales staff. Very helpful but not overboard.
Love My 2022 Outlander
Great sales staff. Very helpful but not overboard.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Sharon, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent experience
Everyone at the dealership was extremely friendly and took such great care of us! I have been referring everyone I know that needs a vehicle to them. Mr. Montana, Miss Stephanie, and Mr. Lupe will have my business for a long time to come. And I am loving the car I bought from them so far!!!
Excellent experience
Everyone at the dealership was extremely friendly and took such great care of us! I have been referring everyone I know that needs a vehicle to them. Mr. Montana, Miss Stephanie, and Mr. Lupe will have my business for a long time to come. And I am loving the car I bought from them so far!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Janet, thank you for your kind review; we are happy to pass along your comments to the team here at Waco Mitsubishi! If you have any further questions, please give us a call. We're always happy to help!
New car 2022!
By far the best car buying experience I have ever had! My first new new car purchased in less than an hour! And they delivered to me an hour away during my lunch hour! Totally satisfied with the entire process and everyone I spoke with!
New car 2022!
By far the best car buying experience I have ever had! My first new new car purchased in less than an hour! And they delivered to me an hour away during my lunch hour! Totally satisfied with the entire process and everyone I spoke with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sharon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waco Mitsubishi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!