Reviews
Service clerk couldn’t find my file initially but finally
Service clerk couldn’t find my file initially but finally could, then had problems finding my bill. Then it took half an hour to retrieve my car on which the work had been completed the previous day, despite there being only one other customer!
Service clerk couldn’t find my file initially but finally
Service clerk couldn’t find my file initially but finally could, then had problems finding my bill. Then it took half an hour to retrieve my car on which the work had been completed the previous day, despite there being only one other customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Great service.
Great service. They are very knowledgeable and polite service advisors. Car was ready on time and was washed before I picked up.
Great service.
Great service. They are very knowledgeable and polite service advisors. Car was ready on time and was washed before I picked up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service!
Very good service! The timing was accurate , and all the work was well done etc.
Very good service!
Very good service! The timing was accurate , and all the work was well done etc.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terrible!
Terrible! Stay away!! They would not fix a recall, am looking to initiate a class action suit. Dangerous
Terrible!
Terrible! Stay away!! They would not fix a recall, am looking to initiate a class action suit. Dangerous
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The folks in the service area always do a good job of
The folks in the service area always do a good job of seeing that I am well taken care of.
The folks in the service area always do a good job of
The folks in the service area always do a good job of seeing that I am well taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a great experience.
Always a great experience. Everything was taken care of quickly and smoothly. My service was completed even faster than estimated.
Always a great experience.
Always a great experience. Everything was taken care of quickly and smoothly. My service was completed even faster than estimated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Both Mike and Patrick were most helpful in providing me
Both Mike and Patrick were most helpful in providing me the necessary documents to allow me to acquire a new Q5 remotely. The transaction went very smoothly and I am also very happy with the vehicle.
Both Mike and Patrick were most helpful in providing me
Both Mike and Patrick were most helpful in providing me the necessary documents to allow me to acquire a new Q5 remotely. The transaction went very smoothly and I am also very happy with the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very happy with my experience yesterday at Audi
I was very happy with my experience yesterday at Audi Cincinnati East as always thanks.
I was very happy with my experience yesterday at Audi
I was very happy with my experience yesterday at Audi Cincinnati East as always thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Audi Service team is absolutely fantastic!
The Audi Service team is absolutely fantastic! They know their products, they put the customer first, and they are so nice and thoughtful and friendly.
The Audi Service team is absolutely fantastic!
The Audi Service team is absolutely fantastic! They know their products, they put the customer first, and they are so nice and thoughtful and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate the great communication and the prompt
I appreciate the great communication and the prompt resolution of my problem. I also appreciate the use of a loaner car.
I appreciate the great communication and the prompt
I appreciate the great communication and the prompt resolution of my problem. I also appreciate the use of a loaner car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
