Reviews
New car
Unbelievable great service by Virgilio! Start finish the attention was superior. Great knowledge of the products
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bradley, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
F150 Lover
The facility need to be UPDATED! Please and thank you. The offices are very outdated and small.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Damita, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!
Best Customer Service Ever in this Dealer
Best customer service ever from Erwin and Liz I personally recommend this dealer to buy a new car. They listen your needs and give exactly what you want .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maye, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Es un equipo profesionales muy consiente
Llegue ahí todos fue muy amable y atento y me ayudaron en la decisiones que yo tenía que tomar y fueron muy profesionales espacial agradezco Maira Blanco por su colaboración y ayuda
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hola Esmerita, gracias por tomarte el tiempo de tu día para contarnos tu experiencia. En Midway Ford, valoramos a nuestros clientes y esperamos verlo en su próxima visita. ¡Cuidarse!
Undesirable experience
The customer service acceptable but attached to a unfriendly policy of get from the client as much as possible. Exaggerated rates for services and diagnostics as well as heartless prices for non reliable cars. A lot a problems in cars with less than 50K miles.
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Remliug, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Midway Ford. Please contact Customer Service Manager, Lizabeth Miranda at (786) 275-1010 and we will do our best to make this better. We hope to hear from you soon.
Excellent service, very fast transaction
Service was excellent, salesman and financing amazing. Did not spend more than 2.5 hours in the entire process. The only ?downside? is that the building is old very old ??, honestly very old.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cesar, thank you for leaving such a great review and high star rating. At Midway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
OUR ESCAPE PURCHASE
The salesman at Midway Ford , Virgilio Carvajal was super attentive and helped us tremendously to get to the price we could afford. He is definitely an asset to the dealership and we will recommend him to friends and relatives!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jorge, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent Customer service
It was a pleasure doing business with the Midway Ford Team especially with Hector.Once Again, thank you !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Endy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
An amazing experience
Luis Sardinas, Renato Wong, and Erkis Pérez. I can’t Thank You enough for make this happen for me. I walked into Midway Ford with a knot in my throat thinking that I would go home without a car. Luis Sardinas, the amount of times you had to spend with me and just when I thought we used our last resource you pulled it thru and Renato Wong also for your knowledge and your persistence and Erkis Perez for your smoothness and quick signing to seal the deal. An amazing experience, god bless you all🙏 Love my Ford Escape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Idalmis, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Midway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Midway Ford
Excelente trato y profesionalismo. Siempre fiel con el personal de este lugar. Lo recomiendo al 100%
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hola Grace, gracias por dejar una excelente reseña y una alta calificación de estrellas. Si tiene alguna necesidad o pregunta adicional, ¡estaremos encantados de ayudarle! Viajes seguros!