Skip to main content

Lee Johnson Mazda of Seattle

(490 reviews)

Reviews

(490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Mark was very detail oriented and was able to pinpont and

Mark was very detail oriented and was able to pinpont and repair multiple issue in my Mazda cx-30. Amazing costumer service!

Mark was very detail oriented and was able to pinpont and

Mark was very detail oriented and was able to pinpont and repair multiple issue in my Mazda cx-30. Amazing costumer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Ryan provided excellent service during my routine car

Ryan provided excellent service during my routine car appointment. He listened carefully to my concerns, thoroughly assessed my vehicle, and patiently explained possible root causes. Thanks to his attention to detail, my car now runs smoother and feels much more comfortable.

Ryan provided excellent service during my routine car

Ryan provided excellent service during my routine car appointment. He listened carefully to my concerns, thoroughly assessed my vehicle, and patiently explained possible root causes. Thanks to his attention to detail, my car now runs smoother and feels much more comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Anthony has a great memory and anticipated exactly what I

Anthony has a great memory and anticipated exactly what I was looking for after a couple test drives. Excellent service and very streamlined financing, felt great about the entire process!

Anthony has a great memory and anticipated exactly what I

Anthony has a great memory and anticipated exactly what I was looking for after a couple test drives. Excellent service and very streamlined financing, felt great about the entire process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Online parts ordering is worthless no catalog just has

Online parts ordering is worthless no catalog just has you fill out an online form. To describe part you need no way to be sure that you will get correct information.Other option call and get put on hold. Its the most out of date website of this nature ever.

Online parts ordering is worthless no catalog just has

Online parts ordering is worthless no catalog just has you fill out an online form. To describe part you need no way to be sure that you will get correct information.Other option call and get put on hold. Its the most out of date website of this nature ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Easy.

Easy. Fast. Have had mark each time. He’s great. Live in Kirkland but prefer Mazda of Seattle.

Easy.

Easy. Fast. Have had mark each time. He’s great. Live in Kirkland but prefer Mazda of Seattle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Kudos to Raymond at the Roosevelt Lee Johnson Mazda of

Kudos to Raymond at the Roosevelt Lee Johnson Mazda of Seattle who went above and beyond when he drove to my place to assist me with locating and getting into the loaner car I had driven home the day before. Raymond was patient and understanding when he gently pointed out that the reason I couldn’t unlock the loaner was because I was trying to unlock a nearby Honda SUV, NOT the loaner Mazda vehicle parked a couple of cars away. I have been getting my car serviced there for 10 + years and am impressed with the efficient, personable service and maintenance my car has always received from the Lee Johnson Mazda team. I especially like the video that the technician sends me to show what they’ve inspected, replaced or serviced and alerted me if any additional work that my car might need. Keep up the good work!

Kudos to Raymond at the Roosevelt Lee Johnson Mazda of

Kudos to Raymond at the Roosevelt Lee Johnson Mazda of Seattle who went above and beyond when he drove to my place to assist me with locating and getting into the loaner car I had driven home the day before. Raymond was patient and understanding when he gently pointed out that the reason I couldn’t unlock the loaner was because I was trying to unlock a nearby Honda SUV, NOT the loaner Mazda vehicle parked a couple of cars away. I have been getting my car serviced there for 10 + years and am impressed with the efficient, personable service and maintenance my car has always received from the Lee Johnson Mazda team. I especially like the video that the technician sends me to show what they’ve inspected, replaced or serviced and alerted me if any additional work that my car might need. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great service.

Great service. Very friendly, quick service. They were prompt, courteous, and professional from the moment I walked in.

Great service.

Great service. Very friendly, quick service. They were prompt, courteous, and professional from the moment I walked in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

We highly recommend Lee Johnson Mazda of Seattle.

We highly recommend Lee Johnson Mazda of Seattle. For anyone looking to purchase a new car, Denis' professionalism and dedication to customer service made our buying experience memorable. If you're considering a Mazda, definitely pay them a visit—you won't be disappointed!

We highly recommend Lee Johnson Mazda of Seattle.

We highly recommend Lee Johnson Mazda of Seattle. For anyone looking to purchase a new car, Denis' professionalism and dedication to customer service made our buying experience memorable. If you're considering a Mazda, definitely pay them a visit—you won't be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Service is efficient and comprehensive.

Service is efficient and comprehensive. Raymond was responsive, helpful, and friendly. Great, consistent, and competent service!

Service is efficient and comprehensive.

Service is efficient and comprehensive. Raymond was responsive, helpful, and friendly. Great, consistent, and competent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

What makes Mazda service so great is the video review

What makes Mazda service so great is the video review from the tech, and a detailed look at my options. It looks like customer success to me.

What makes Mazda service so great is the video review

What makes Mazda service so great is the video review from the tech, and a detailed look at my options. It looks like customer success to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 490 reviews