Reviews
Was easy and no pressure.
Was easy and no pressure. Great buying experience. Nice knowledgeable professional people to deal with!
Was easy and no pressure.
Was easy and no pressure. Great buying experience. Nice knowledgeable professional people to deal with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linda, thank you for sharing your review of our team! We strive to offer pressure-free and professional service. Hope to see you again at Rairdon's Chrysler Dodge Jeep Ram of Monroe!
Excellent service, got me in and out within an hour fixed
Excellent service, got me in and out within an hour fixed the problem and had me on my way..
Excellent service, got me in and out within an hour fixed
Excellent service, got me in and out within an hour fixed the problem and had me on my way..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in Rairdon's Chrysler Dodge Jeep Ram of Monroe, Galeyn!
Easy to schedule.
Easy to schedule. Nice people. The service explained, as needed. Everything as it should be.
Easy to schedule.
Easy to schedule. Nice people. The service explained, as needed. Everything as it should be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob, thank you for the great review. We look forward to seeing you again at Rairdon's Chrysler Dodge Jeep Ram of Monroe!
Service guys were easy to deal with and helpful but your
Service guys were easy to deal with and helpful but your price is way to high
Service guys were easy to deal with and helpful but your
Service guys were easy to deal with and helpful but your price is way to high
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us here at Rairdon's Chrysler Dodge Jeep Ram of Monroe. We strive to provide cost-effective services and hope to improve your experience with us.
Great service!
Great service! Ashley was well informed and helpful. Service went well and work was completed in a reasonable timeframe.
Great service!
Great service! Ashley was well informed and helpful. Service went well and work was completed in a reasonable timeframe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Ashley and our team! We appreciate your support, and we hope to see you again at Rairdon's Chrysler Dodge Jeep Ram of Monroe. Safe travels!
This was a great experience.
This was a great experience. Personnel were very friendly. Willing to help. The truck I printed online had the door entry assist rails. They had the ones in stock and installed them. After Install I came back to pick up the truck and more folks were there to make sure all my questions were answered. Bob was a great help. He explained a lot of features and said there are so many that if you have questions please come by we will make sure you get your questions answered. He said I might not be able to answer every question but someone here will or we will find out and learn ourselves. Made me feel welcome, was great to hear the communication the insurance that my questions regardless how mundane, they are there to help. I will make sure my friends know this is a great place to purchase a vehicle. Thank you
This was a great experience.
This was a great experience. Personnel were very friendly. Willing to help. The truck I printed online had the door entry assist rails. They had the ones in stock and installed them. After Install I came back to pick up the truck and more folks were there to make sure all my questions were answered. Bob was a great help. He explained a lot of features and said there are so many that if you have questions please come by we will make sure you get your questions answered. He said I might not be able to answer every question but someone here will or we will find out and learn ourselves. Made me feel welcome, was great to hear the communication the insurance that my questions regardless how mundane, they are there to help. I will make sure my friends know this is a great place to purchase a vehicle. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback, Michael! We're glad you had a good experience with our team. We hope to see you again at Rairdon's Chrysler Dodge Jeep Ram of Monroe. Enjoy your new truck!
Good people.
Good people. Good place to purchase a vehicle. Friendly willing to help and answer questions. And if the person doesn’t know, they just don’t blab on. They really will get the accurate answer. I will be back for my next purchase.
Good people.
Good people. Good place to purchase a vehicle. Friendly willing to help and answer questions. And if the person doesn’t know, they just don’t blab on. They really will get the accurate answer. I will be back for my next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review, Michael! We're glad our team provided a helpful and friendly experience. We look forward to your next purchase at Rairdon's Chrysler Dodge Jeep Ram of Monroe!
Don’t trust these guys to repair your vehicle.
Don’t trust these guys to repair your vehicle. Had to have my rear differential rebuilt JUST OVER two years and only 11K miles ago. I went in for an oil change and the mechanic reported heavy metal in my rear differential along with a broken pinion seal. Brought it back to Rairdon’s last week and they hid behind the one month past the two year limit on the warranty even though the truck is a second vehicle and only has accumulated 11k miles since the original rebuild. There had been no indication of a problem with the differential (no noise or leaks). No way to know other than the routine check. You’d think they would stand behind their work knowing that factory parts could only go bad that fast if the original rebuild was done incorrectly, but instead they wanted to charge me $4K to rebuild again. I’ll never go back to them.
Don’t trust these guys to repair your vehicle.
Don’t trust these guys to repair your vehicle. Had to have my rear differential rebuilt JUST OVER two years and only 11K miles ago. I went in for an oil change and the mechanic reported heavy metal in my rear differential along with a broken pinion seal. Brought it back to Rairdon’s last week and they hid behind the one month past the two year limit on the warranty even though the truck is a second vehicle and only has accumulated 11k miles since the original rebuild. There had been no indication of a problem with the differential (no noise or leaks). No way to know other than the routine check. You’d think they would stand behind their work knowing that factory parts could only go bad that fast if the original rebuild was done incorrectly, but instead they wanted to charge me $4K to rebuild again. I’ll never go back to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Poor customer service.
Poor customer service. No follow through. Lied to numerous times. This dealership is absolute trash from top to bottom. Called to speak to store manager. His voicemail is full. They clearly don’t check it or call back. Called to talk to any manager on duty. Voicemail was full as well. Called back a third time and just got hung up on. Total garbage. Doesn’t care about their customers
Poor customer service.
Poor customer service. No follow through. Lied to numerous times. This dealership is absolute trash from top to bottom. Called to speak to store manager. His voicemail is full. They clearly don’t check it or call back. Called to talk to any manager on duty. Voicemail was full as well. Called back a third time and just got hung up on. Total garbage. Doesn’t care about their customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
derek a cool guy, made things easy and tried to help me
derek a cool guy, made things easy and tried to help me fix my stereo
derek a cool guy, made things easy and tried to help me
derek a cool guy, made things easy and tried to help me fix my stereo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jose, thank you for your support of Derek and Rairdon's Chrysler Dodge Jeep Ram of Monroe!