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Five Star Warner Robins Chrysler Dodge Jeep RAM

(850 reviews)

Reviews

(850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Warner Robins Chrysler Dodge Jeep RAM from DealerRater.

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Nikki was amazing. She goes above and beyond for her...

Nikki was amazing. She goes above and beyond for her customers. Ig u visit service dont speak with anyone other than Nikki... You wont regret it! Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service kept me informed of everything. Phillip...

Excellent service kept me informed of everything. Phillip was excellent. They produced what was promised on time and on cost . Was pleasantly surprised and will continue to use

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your excellent feedback for Phillip. We are so glad to know you were well taken care of and we look forward to any future business!

She explained what is need to repair my wife's vehicle....

She explained what is need to repair my wife's vehicle. It was great pleasure working with her. She deserves a raise or promotion now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your support for Nicky! We're so glad to know she was so helpful. Let us know if we can do anything else for you!

Great service. Excellent help. Carlos got the deal done...

Great service. Excellent help. Carlos got the deal done and made sure I was good to go. Would highly recommend to anyone who is looking to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hector, Thank you for taking the time to write a positive review! We are happy to hear that Carlos was able to help you find a great car and was able to make the overall experience at our dealership excellent and great. If you ever need help with your new rde, feel free to give us a call!

Josean Pittman was very helpful and made sure we was...

Josean Pittman was very helpful and made sure we was happy with what we got thank you five star for everything you did to make sure I got my dream truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Reganald, thanks for the five-star review! We're glad to hear Josean has given you excellent service. We hope to see you again soon.

My experience at the dealership was outstanding. My...

My experience at the dealership was outstanding. My service representative did an outstanding job on waiting on me and taking care of all needs. He was knowledgeable and very thorough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are happy to know that you enjoyed an outstanding experience with us. Let us know if there is anything else we can help you with. We look forward to your next visit!

I love the service Brandon in service gives and...

I love the service Brandon in service gives and Dwight..Great place to shop!!!👌 the atmosphere is amazing and I would recommend this place to anyone...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.
Dealer response

Hi Shermona, thank you for the great feedback! We are pleased to hear Brandon and Dwight have given you great service. We hope to see you again!

Great service work but......

I had my truck in for transmission work. They did a superior job and worked hard to get me the lowest price possible. However, when I tried to leave, my battery was dead and had acid all over it. They jumped me, told me to pour soda water on my battery and sent me on my way. I got home and haven't been able to go anywhere else because my battery is dead and I can't get it out to replace it. I wish they would have warned me about my bad battery and offered to put in a new one. I'm a senior and depend on my vehicle service providers to make sure I won't get stranded. I've been stranded at home for over a month, so fully self quarantined.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cindy, I am concerned to learn about any ongoing issue regarding your car battery. Please feel free to reach out to me directly so that we can discuss and address your concerns. I look forward to connecting with you. Best, Brandon Hardison General Manager bhardison@fivestaronline.net

Amazing service! Im stationed at Benning and Mr. Jones...

Amazing service! Im stationed at Benning and Mr. Jones met with me on a Sunday to show me the truck. Great guy I would highly recommend going through this salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent Customer Service and turn around time. Best...

Excellent Customer Service and turn around time. Best experience I have ever had with a dealership. The Service Team Members went above and beyond to ensure that all my concerns were addressed. I was even able to get a loaner car while mine was being repaired. That whole process was easy and T was awesome to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.