Five Star Warner Robins Chrysler Dodge Jeep RAM

Sales rep Carlos was professional and courteous. Mgmt was cordial to arriving at an agreeable transaction.

I Love my new Dodge Durango, my salesman Marcus Jones was wonderful and very helpful. The finance department is another story, I did my entire deal over the phone due to the 100 miles difference. I knew my payment and what I thought was my APR of 4.5%, even asked again upon arrival. I was told my credit score was 864, I said something about the interest being higher to be told it was $3200 in rebates that caused it. I signed the dotted line and didn't think to look at the interest rate because my payment didn't change, that is my fault for not verifying it. A week and half later I received a letter from Chrysler Capital they lowered my interest rate from 5.5% to 5.2%, ok wait what happened to the 4.5%? I called and spoke to Chris in finance, Chrysler capital, Chris multiple times and finally Tyler who talked about possibly making it right but in the end he didn't do it all because it would take to many man hours to pull the deal and do what was right especially since the truck wasn't titled yet which is easy and Chrysler already told me the dealer could defund the deal with no problems because it happens all the time. I do take responsibility for not looking at the paperwork but what they did was underhanded and just crooked. This is just some of the problems it would take to long to go into all the details. BEWARE make sure you look at your interest rate and do not believe anything finance tells you and make sure you get your paperwork on paper because you may find out later you didn't have the contract part on your USB device they give you. Yes I did get nasty but after I got lied to and told so much contradictory BS I feel like it was done because I was a single woman. I absolutely would not ever refer anyone to this dealership unless they had their own financing and had all details prior!

Bought a truck which I am happy with and the salesman was great problem is with finance dept. Was offered 3.5 % which I declined. Both my wife and myself credit score above 810. They then offered 2.9% it was higher than my credit unions 2.59% but for convience I accepted. Flash foreward doing my taxes looked at contract to get ad valorum amount and realized they charged me 4.9%. I should have checked so thats on me but I still fell cheated.

I came in nervous and left like i was part of a family Marcus Jones and Jimmy was amazing made me feel comfortable shared a few laughter and never felt pressure they took their time answer every question that was asked. Definitely will be my go to place for any of my vehicle needs. Definitely will recommend. I got me Ram Big Horn.

My wife and I purchased (2) new Vehicles within the last three weeks. Our experience at Five Star Chrysler Dodge in Warner Robins was phenomenal! We were treated with the utmost respect, appreciation and gratitude. Management and Staff personnel were extremely professional, competent and very skillful with their duties and responsibilities. My wife and I are proud and delighted to say we are owners of two new vehicles which we purchased from an outstanding and stupendous car dealership. Without a doubt, I would definitely and positively recommend to anyone who is interested in purchasing a “new or used” vehicle to reach out to Five Star Chrysler Dodge in Warner Robins promptly. R/s Bob O’Donnell 478 973 0836

Contacted 5 star on Saturday morning and talked about a truck I had seen on their web site. I told them we would be there around 1:30. Got there truck was out front, Angelo gave us the keys for a test drive, two and one half hours I was driving my new truck home. Would recommend to a friend. Thanks 5 star

Excellent Service and Friendly Staff, quick help finding what we wanted and getting us into the vehicle.

Excellent customer service by Angelo. No pressure and upfront pricing. Good compromise on price and courtesy throughout the purchase and also thereafter.

Emailed about a vehicle on a Sunday afternoon and was contacted by a salesman “Marcus” which called me back even tho the Dealership closed. He was very professional and a pleasure doing business with. I would recommend this dealer to others.

Outstanding customer service interaction with service personnel. Arrived a little early, however, I was still warmly greeted by service representative and my vehicle was immediately attended to.