McElveen Buick GMC

Good experience. Good job on the services and greetings. I enjoyed the experience and would have my vehicle serviced there again. They do a great job and the staff is very manner able

Recently had my GMC vehicle in for service... Set up a schedule with Amanda Jones... She took my vehicle in on time , greeted us with a friendly smile and was super polite and professional... She asked if there were any other issues or concerns I may have with my vehicle... McElveen's Service Dept. was super busy that day... Amanda kept us informed on the status of our vehicle... It was a pleasure dealing with Amanda... McElveen should be honored having Amanda on their staff... Amanda truly appears to really enjoy her job and the people she takes care of... Thank you again... See you next time!!

Outstanding, family oriented dealership the is interested in providing a pleasant and service oriented experience! Their personnel are both friendly and professional towards their customers! I highly recommend this dealership!

Everyone was friendly and helpful ? my sales rep chose the best car for me Everyone was so knowledgable and the process didn?t take as long as it usually does

Just purchased a new Encore through Jeff Haller. He was outstanding to work with and made the process seamless and fun. Troy Williams handled the financial side and it was perfect and professional. I couldn’t have had a better experience and am grateful for such a great and honest transaction. Jeff Haller is the one to call! He even delivered the car to my home! Service perfection!

They were great!! The people were all very nice and helpful. I had service done on my 2021 xt5. I would recomend them if you have a service issue.

I had a great car buying experience with Poly at McElveen. He helped me get the car I wanted without any hassle. The entire experience was amazing.

Recently bought a vehicle. First they tried to push an $869 flashing brake light package. I asked for it to be removed, and in the process they managed to burn up the battery junction box. They had to send it to another dealer to get fixed because they said they were "too busy". My truck sat at another dealer for almost a month without any updates. Every time I called to ask for an update they just told me there wasn't an update, or to call the other dealer, but they kept that dealer secret for almost 2 weeks before their service manager told me to call them. It was pathetic. Terrance even tried to threaten me with my trade in saying if I didn't bring my trade in to them they would change or cancel my deal. Then they wouldn't look into an issue I brought up during a test drive. Issue still exists, but forget taking it back to McElveen, they'll have to send it somewhere else, or I risk them messing up again and being without another month because of how useless they are there. Go somewhere else, this company is just trying to take you for all they can and leave you high and dry. Run while you can. I'll never buy there again and I'll for sure tell everyone I can to stay away. I've never been treated so poorly and dismissed even though it was all their fault.

I feel that I've found a place that will be honest in repairing my vehicle

In early January, I contacted Service Dept to have a flywheel/flexplate replaced. A 6-hour labor job. Waited a month to get vehicle on their schedule. Dropped Dodge Grand Caravan off on 4 February 2025. 6 March 2025: I picked up my Van to have work done elsewhere. Took 30 minutes to find my Keys. So car was there over 1 month and THEY NEVER PULLED IT IN THEIR SHOP! Sat in their parking lot. Absolutely PATHETIC !! Word to the wise: Avoid having your car worked in there!