Reviews
Their customer service team was just awesome with me.
Their customer service team was just awesome with me. They answered all my questions real and clear and even threw in some cool suggestions about other car models I could check out. Plus, they broke down the pros of each one for me, nice and simple.
Their customer service team was just awesome with me.
Their customer service team was just awesome with me. They answered all my questions real and clear and even threw in some cool suggestions about other car models I could check out. Plus, they broke down the pros of each one for me, nice and simple.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with ALM Roswell. We appreciate your business and hope to see you again soon!
Auto Financing Experience I was verbally quoted an 8.
Auto Financing Experience I was verbally quoted an 8.8% APR, but the final contract showed 9.78%. This created confusion and mistrust. Additionally, I agreed to a $50/month warranty, which was explained as optional, but not disclosed that the cost would be rolled into my financed loan amount. Combined with about $3,000 in added fees, my total balance increased significantly. I recommend greater transparency: ensure verbal promises match the written contract, clearly explain how add-ons affect financing, and provide an itemized breakdown of all fees before signing.
Auto Financing Experience I was verbally quoted an 8.
Auto Financing Experience I was verbally quoted an 8.8% APR, but the final contract showed 9.78%. This created confusion and mistrust. Additionally, I agreed to a $50/month warranty, which was explained as optional, but not disclosed that the cost would be rolled into my financed loan amount. Combined with about $3,000 in added fees, my total balance increased significantly. I recommend greater transparency: ensure verbal promises match the written contract, clearly explain how add-ons affect financing, and provide an itemized breakdown of all fees before signing.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Noah was outstanding!
Noah was outstanding! He was very responsive to all of my inquiries and extremely helpful for an out of state purchase. I received my car within days and it was exactly as advertised. Thank you Noah for making it so easy and getting me in my dream car!
Noah was outstanding!
Noah was outstanding! He was very responsive to all of my inquiries and extremely helpful for an out of state purchase. I received my car within days and it was exactly as advertised. Thank you Noah for making it so easy and getting me in my dream car!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Very Positive first-time experience with ALM.
Very Positive first-time experience with ALM. The car and dealing were straightforward; I only wished I had asked for a second key.
Very Positive first-time experience with ALM.
Very Positive first-time experience with ALM. The car and dealing were straightforward; I only wished I had asked for a second key.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Noah was fantastic from start to finish.
Noah was fantastic from start to finish. He was straightforward and very knowledgeable. Highly recommend and would definitely work with him again.
Noah was fantastic from start to finish.
Noah was fantastic from start to finish. He was straightforward and very knowledgeable. Highly recommend and would definitely work with him again.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing ALM Roswell.
Their customer service department was excellent,
Their customer service department was excellent, consistently friendly and professional, delivering an outstanding interaction with care
Their customer service department was excellent,
Their customer service department was excellent, consistently friendly and professional, delivering an outstanding interaction with care
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Great experience and Fred was very professional and
Great experience and Fred was very professional and handle business. I appreciate the service overall
Great experience and Fred was very professional and
Great experience and Fred was very professional and handle business. I appreciate the service overall
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
MIKE, OZ thank you for all your greatness and putting up
MIKE, OZ thank you for all your greatness and putting up with me! AMAZING CREW.
MIKE, OZ thank you for all your greatness and putting up
MIKE, OZ thank you for all your greatness and putting up with me! AMAZING CREW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
The salesman knows his stuff and was really working with
The salesman knows his stuff and was really working with me the right way and he also was on top of his game talking with me late at night and early the next day. They went really swell with the whole online buy!
The salesman knows his stuff and was really working with
The salesman knows his stuff and was really working with me the right way and he also was on top of his game talking with me late at night and early the next day. They went really swell with the whole online buy!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to ALM Roswell. It's great to hear that we were able to assist you and that you had such a positive experience.
Their advisor treated me wonderfully, providing all the
Their advisor treated me wonderfully, providing all the relevant information and other interested options to me
Their advisor treated me wonderfully, providing all the
Their advisor treated me wonderfully, providing all the relevant information and other interested options to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at ALM Roswell.