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INFINITI of Sarasota

(2,014 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2020 national dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (866) 323-1974 (866) 323-1974
Used (941) 269-0342 (941) 269-0342
Service (941) 269-0482 (941) 269-0482

Reviews

(2,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Sarasota from DealerRater.

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State of the art facility and staffing.

State of the art facility and staffing. Our experience is consistently exemplary and truly enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Dollya68, thank you so much for your positive comments about Infiniti Of Sarasota! We're looking forward to your next visit with us!

Byron and the team went above and beyond to accommodate

Byron and the team went above and beyond to accommodate our needs. He was full of information about the products and the process. A pleasure to do business with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Very easy to deal with they acted in the the most

Very easy to deal with they acted in the the most professional way ..sales person and manager made the process stress free ..would Huey my recommendation anytime!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Guy in service is the best professional and Rolando in

Guy in service is the best professional and Rolando in sales is second to none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Paul Harris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Sarasota.

I paid a $200 Diagnostic fee which I was fine with but

I paid a $200 Diagnostic fee which I was fine with but not the labor estimate of over $500 to change out the amplified meter. I did this myself and did in less than an and never have done it before and still only took me an hour. Completely trying to over charge a customer for less than an hours worth of work and over charging for the part on top of that. Again,the service writer Jeremy has always been good to deal with but I don’t trust the dealership to do honest business.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to relay your feelings on your most recent service visit. We do our absolute best to ensure all of our clients are always receiving a fair and just service estimate prior to repairs being performed. We charge 2 hours for the job needed which is $350.00. Please let us know if you ever need anything, we would be honored to continue servicing your vehicle for its future needs

I have had nothing but excellent customer service from

I have had nothing but excellent customer service from everyone at this dealership. Highly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lindsay.ogden30, thank you for taking the time to leave a review for us at Infiniti Of Sarasota. We're happy we could meet your expectations!

Excellent customer service and efficient mechanics.

Excellent customer service and efficient mechanics. Only place to have my vehicle serviced. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Dcutillo2015, we really appreciate your feedback! If you're ever in need of more help, please let us know!

These people are very, very polite and very nice.

These people are very, very polite and very nice. Mark is great. very good people to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Joe Keith, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

David has taken care of my service needs for over 10

David has taken care of my service needs for over 10 years now. I bought another Infiniti because they take very good care of me & my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lynnerenfroe, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The staff was very friendly and helpful.

The staff was very friendly and helpful. Never disappointed when I bring my car in !

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rachelj4799, we're glad to hear you enjoyed your visit. Thank you so much again for your feedback! We hope you have a great day!