Reviews
We recently purchased an SUV from Platinum Motors and are
We recently purchased an SUV from Platinum Motors and are very happy with the professional service provided by Caleb and with the SUV we purchased. This was a remote purchase from Washington State, so we were a little concerned that the dealership was so far away from us, and we couldn't test drive the vehicle prior to purchasing it. Overall the experience was good and the dealership followed through with what was promised. We would definitely purchase another vehicle from Platinum Motors in Heath, OH.
We recently purchased an SUV from Platinum Motors and are
We recently purchased an SUV from Platinum Motors and are very happy with the professional service provided by Caleb and with the SUV we purchased. This was a remote purchase from Washington State, so we were a little concerned that the dealership was so far away from us, and we couldn't test drive the vehicle prior to purchasing it. Overall the experience was good and the dealership followed through with what was promised. We would definitely purchase another vehicle from Platinum Motors in Heath, OH.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
At the time of sale for my vehicle they stated the tint
At the time of sale for my vehicle they stated the tint was legal in Ohio, but it was not. Ohio law prohibits car dealer vehicle sales with illegal tint, so they should have addressed this before selling the car. I requested reimbursement for the ticket I received as well as the replacement of the tint on the first and second row side windows, not the back windows. They refuse to reimburse the full amount because the second row windows in Ohio don't have any restrictions, same for the back window. I didn't agree to a purchase of a vehicle with mismatch tint, so I guess my next step if filing a lawsuit.
At the time of sale for my vehicle they stated the tint
At the time of sale for my vehicle they stated the tint was legal in Ohio, but it was not. Ohio law prohibits car dealer vehicle sales with illegal tint, so they should have addressed this before selling the car. I requested reimbursement for the ticket I received as well as the replacement of the tint on the first and second row side windows, not the back windows. They refuse to reimburse the full amount because the second row windows in Ohio don't have any restrictions, same for the back window. I didn't agree to a purchase of a vehicle with mismatch tint, so I guess my next step if filing a lawsuit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Niko was our sales representative he was professional yet
Niko was our sales representative he was professional yet personable. Thank you so much. Selby
Niko was our sales representative he was professional yet
Niko was our sales representative he was professional yet personable. Thank you so much. Selby
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Picked up my 19 Ram Bighorn here.
Picked up my 19 Ram Bighorn here. The sales and finance process was super smooth and quick. Will definitely be back for my next purchase.
Picked up my 19 Ram Bighorn here.
Picked up my 19 Ram Bighorn here. The sales and finance process was super smooth and quick. Will definitely be back for my next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my car I had Bought a 2017 Lexus IS300 from them
Love my car I had Bought a 2017 Lexus IS300 from them months back I could not be happier.
Love my car I had Bought a 2017 Lexus IS300 from them
Love my car I had Bought a 2017 Lexus IS300 from them months back I could not be happier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Was in the market for a new work truck, These guys went
Was in the market for a new work truck, These guys went above and beyond to get me in a beautiful low milage truck that works perfectly for my needs. This is the 4th vehicle purchased with Platinum, and certainly won't be my last!
Was in the market for a new work truck, These guys went
Was in the market for a new work truck, These guys went above and beyond to get me in a beautiful low milage truck that works perfectly for my needs. This is the 4th vehicle purchased with Platinum, and certainly won't be my last!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a Mazda CX5 from them.
Bought a Mazda CX5 from them. The experience there was top notch. The paperwork side of it was quick and simple, no unnecessary waiting around once I decided I wanted to purchase the car. I was also able to purchase an extended warranty through them after the purchase. Highly recommend buying a car from them.
Bought a Mazda CX5 from them.
Bought a Mazda CX5 from them. The experience there was top notch. The paperwork side of it was quick and simple, no unnecessary waiting around once I decided I wanted to purchase the car. I was also able to purchase an extended warranty through them after the purchase. Highly recommend buying a car from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a high mileage Ram 1500 last year and it still
Purchased a high mileage Ram 1500 last year and it still running strong with no issues at all! No hidden fees and price was super competitive! The truck was absolutely spotless, they have the cleanest inventory of any dealership I've shopped.
Purchased a high mileage Ram 1500 last year and it still
Purchased a high mileage Ram 1500 last year and it still running strong with no issues at all! No hidden fees and price was super competitive! The truck was absolutely spotless, they have the cleanest inventory of any dealership I've shopped.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeep Wrangler
FANTASTIC, BEST CAR BUYING EXPERIENCE Bought a Jeep Wrangler over the phone They took care of everything including shipping from Ohio to Colorado No worries No problems Thank you guy
Jeep Wrangler
FANTASTIC, BEST CAR BUYING EXPERIENCE Bought a Jeep Wrangler over the phone They took care of everything including shipping from Ohio to Colorado No worries No problems Thank you guy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customers come first!!!!!
Amazing family ran business, Great inventory that is constantly revolving!!! All vehicles are maintenanced and detailed to standards that exceed any other dealer in the area. NO DISAPPOINTMENTS
Customers come first!!!!!
Amazing family ran business, Great inventory that is constantly revolving!!! All vehicles are maintenanced and detailed to standards that exceed any other dealer in the area. NO DISAPPOINTMENTS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
