Westgate Chrysler Jeep Dodge Ram

Was in a bind b/c I totaled my 2007 Volvo V50 and they are no longer in production by Volvo, so new was out of the question. I got a 2008 Volvo V50 with 42k miles, about 13k less than mine, and it was in excellent condition. Brian Hereghty was very helpful and they worked with me while I awaited my insurance payout. Pleased with all aspects of the purchase. Would highly recommend for used purchase.

I had agreat experience with this dealarship. The salesman was very nice. He helped to negotiate the price down. The repair shop did a great recomended maintenance job on the car. It would have cost me more than $1400.00 to do it, and they did it free of charge. I am very happy with this car. I would recomend this dealership to any one looking to buy a car.

I spoke with a sales person on Tuesday about an SUV. Talked with the same sales person on Friday and was going to put a deposit down to hold the SUV until my family could get there to see it on Saturday. I was told that 2 other people where also interested in this SUV so I put a $500 deposit on the Expedition to insure that I would be able to buy the SUV. The sales person told me that they would hold the Expedition that I could consider it mine. I had a certified check in hand to pay for the Expedition I had drove 3 hours and was only 30 minutes from the dealership when the sales person calls me and tells me they just sold my Expedition. I would not recommend this dealership to anyone!!! All they had to say was they made a mistake and they was very sorry. Again, you do not want to deal with this dealership!!!!!

I recently hit a curb and dented the rim and damaged the tire on my Dodge Viper. The tire and rim were covered by an extended warranty (which was not purchased at West Gate). At first the company servicing the warranty did not want to replace the tire and rim. Medhi, Customer Service Rep, went above and beyond to talk with warranty company, explain why they should replace both parts and ultimately convinced them to pay for everything. This saved me ~$1875. Thanks guys. I am now a loyal customer. Outstanding customer service!

I recently had some work done on my Jeep and received exceptional service from their service department. The work was not only done on time and priced right at the original estimate, but the service manager went out of his way to answer any questions I had about my repair. Highly recommend this place to anyone looking to service their cars.

My wife and I set up an appointment to purchase a vehicle that was exactly what she was looking for. We showed up 9 minutes late due to traffic, not only was the salesman(John) not prepared; he could not locate the keys to the vehicle. How it's possible that a salesman does not have the keys to the vehicle he made an appointment to show, I do not know. And on top of that the vehicle was no where to be found. My wife and I were not impressed with our experience, nor by the fact that she was completely ignored by the salesman when we showed up. After driving 61 miles to see a vehicle, and not even getting to see the vehicle itself is ridiculous.

My experience with the dealership was great. The salesperson was very competent. She did everything she could to help my fiancee and I get the used car we wanted.

I purchased a 2007 Honda civic on December 3, 2011 from this dealer. Not two days later I had to take the car in for an oil change. During that time the Honda dealer that I took the car to did a 21 point inspection, and found the car to be out of alignment. Then today December 8, 2011 I got in the car to go to work; proceeded to drive down the street 1st gear was fine, 2nd fine, but when I put the car in 3rd it kicked out. So I missed work to take my car to the Honda dealer. They take the car out for a drive, come back and tell me that the clutch is bad and that now my car has no 3RD gear. So I call Westgate Chrysler Jeep Dodge Ram (the dealer I purchased the car from) and they say “well drive the car here and we will take a look at it”. The Honda dealer advised me that driving the 200 miles back to Raleigh would do more harm to the transmission. So I call Westgate back and ask them to pay the $2300 to have the car fixed. After a short conversation with the Used car sales manager (cut short by him hanging up on me!) I also find out that the extended warranty that they sold me ($1600) was useless (would not cover parts or labor). I WOULD NOT RECOMMEND THIS DEALER TO MY WORST ENEMY!!!!!!!!!!!!!

We just purchased a new 2012 Grand Cherokee from Westgate Jeep...I wanted to make the car purchase a surprise for my wife because she had over 125,000 on her 6 year old Jeep Commander...she reallyed loved the car but it was time to get a new Jeep...She really loved the Grand Cherokees new body style, but I kept telling her the Liberty was the car we were getting....Everyone at the dealership was wonderful at making her continue to beleive we were getting a Liberty and not the Grand Cherokee which she really wanted. When she got to the Dealership for delivery of her new car and we walked outside they had a huge bow on her car and she was truely surprised. Thanks to everyone there for making it a special event for both of us. The quality of care and service is way beyond what we have received at other Jeep Dealerships in the past. I would recommend Westgate Jeep for anyone looking for a new or used car.

My wife and I went to Westgate to inquire about used Honda Odysseys. We had seen several listed over the past several months and stopped by to see what was on the lot. We found out there was an Odyssey they had just acquired as a trade in and we returned the next day to look at the van (which we purchased). Tommy Graves was a pleasure to work with. I do not normally like the process of buying a car because I generally feel very pressured by the sales reps that I have dealt with at other dealerships in the past. This couldn't be farther from the truth with the individuals we came into contact with at Westgate. Everyone was helpful. There were several things on the van that needed attention (the weather stripping on one back door, an upholstery problem on the passenger chair, a stain on a back seat and a battery that needed to be replaced. Tommy and the Westgate team took care of those problems in a timely manner and to our satisfaction.