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Mark Miller Subaru South Towne

(1,100 reviews)
Visit Mark Miller Subaru South Towne
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 345-3197 (866) 345-3197
Used (855) 283-5263 (855) 283-5263
Service (877) 464-0759 (877) 464-0759

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Miller Subaru South Towne from DealerRater.

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great service.

Maintenance is not a chore. It is always so easy, so pleasant, so CLEAN. And the bonus of a good car wash is a real incentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Fast and easy service

Thanks guys, always quick and easy. Needed a few less things done this time due to a recent tire swap and my requests were followed to the letter. Always feel my vehicle's in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Super Service

Focus on a great customer experience! Kind, courteous, thorough - and never felt rushed - Jordan's full attention was on me and my needs and he has continued to follow up to insure my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear Jordan was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mark Miller Subaru South Towne

Great Location

The waiting room is great. I can always find a quiet corner to just chill and read while my car is being worked on. Everyone is always so friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Shout out to "quick" service

Initially I was upset that I couldn't get an appointment for an emergency situation related to a noise coming from one of my wheels. I was advised by the person that took my call for an appointment to go to the Quick service area to see if they could identify any serious issues related to the noise. Initially I was going to be turned away but when I explained the situation the service rep (didn't get his name - based on pictures it might be Bill Russel) took the car back to see if there was any obvious problems that should prevent me from continuing to drive the car until I could get a "real" appointment. Turns out there was nothing wrong and whatever the service techs did when they took the wheel off seemed to fix it. If not for the service rep at the Quick service area (sorry - didn't get his name) I was going to write-off every going back to Mark Miller Subaru. I invested over $40K in an Outback at their dealership and the car is still under warranty - should be easier to get appointments but at least, in this case, the Quick service rep was able to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Outstanding Customer Service

Recall Service was timely and excellent and continues to be the example of the received over the past four years. Keep up the good work. Will always have our Subaru service performed by the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

3ed car bought at your dealership

the young man that taught anita about the car was not very through programed phone failed to turn clock off manual plus other items we had to ask about

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mark Miller Subaru South Towne

This field was required

It’s making me put a title and description to be able to submit any feedback. Kinda lame, I just wanted to submit the rest. Maybe consider not requiring things and take partial feedback as better than none at all. Most people would have just abandoned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mark Miller Subaru South Towne

Great Overall Experience

I've known that I've wanted a Subaru for a while now. Unfortunately, I had a bad experience shopping for one at another local dealership in Salt Lake. Mark Miller Sandy was a bit further from where I live but I thought I would give them I try. I'm glad I did! Dawn helped us find the perfect model and specifications we were looking for. She was patient with us as we compared different types of cars and ultimately helped us find the perfect one for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad you had such a wonderful experience with us. If you have any further questions, please don't hesitate to reach out. Take care.

Thank You

We are from Wyoming and the service we received was Excellent all around. The People who answered our phone call, Those who serviced our car and the person who delivered us to the Temple and picked us up was delightful to visit with. Everyone we encountered was very courteous. Thanks for the carwash we were looking very dirty from the Utah road salt. You made us more presentable and respectable in public. Ruth and Pat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ruth, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Miller Subaru South Towne! If you have any further questions, please don't hesitate to reach out!