Reviews
great facilty. friendly. professional.
Customer service. You keep track of what service my car needs. Great lobby. Everyone's friendly and professional. Thank you so much. Forgot to mention the courtesy car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kim, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Earnhardt Hyundai North Scottsdale for your vehicle needs. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Easy Trade
Quick, easy process. All employees very friendly and helpful in making the car purchase a positive experience. All questions answered and explained satisfactorily. Nice facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great Customer Service Overall!
I have to applaud the team here for their exceptional customer service throughout my vehicle purchasing process. I needed a new car, and had very limited time to facilitate a purchase (I work upwards of 60 hours a week), but the team here worked with my needs and found me a vehicle that suited each and every one, including budget! Working with limited time off, Amy even came in on her day off so that I wouldn't be inconvenienced signing paperwork. I work right down the street, so I was even given rides to work while we were working through the process. I was picky about color and tint, and they even made all that happen for me! This is the second time I've purchased from this dealership, first at this location, and I would not hesitate to do it again, or recommend them to anyone else, in an instant! Thanks Amy and the team at Earnhardt Hyundai!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Amy and our team were so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Good experience at North Scottsdale
Ian started the process with me and James jumped in to answer all my questions and introduce me to the New Tucson. Very patient and could speak to me at my level. Good experience with all the people at this location. No pressure and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Earnhardt Hyundai North Scottsdale, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Ian and James able to show you dedicated and personalized service. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great, Efficient, First time Car Buying experience!
For my first time buying a brand new car I was a little hesitant, but Russ, Tony & Ian, made that hesitation disappear, making this experience that Ill always remember! I thoroughly could tell that they all wanted to help me get the car I was looking for, as well as help me understand everything that goes along with purchasing a new vehicle! I would highly recommend Earnhardt North Scottsdale to any of my friends, family, and acquaintances who are in the market for a new vehicle. The team there is fantastic! Especially the 3 above mentioned gentlemen!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your first buying experience working with Russ, Tony and Ian. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
No Hassle
No pressure, Bill Johnson and Jim Tonelli probed just enough to find my wants and needs. I have have purchased (7) Hyundai's from this dealership and every time I walk in to Earnhardt I'm treated like family. Tony Femiano the General Sales Manager is one of the hardest workers and nicest guys I have ever met. I keep coming back because Tony and his staff are a pleasure to work with. I would and have recommend Earnhardt Hyundai to anybody who needs a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this excellent review. It is magnificent to know that Bill, Jim and Tony were able to provide you with the pressure-free service and that could make you feel like a part of the Earnhardt Hyundai North Scottsdale family. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
1st review 9/18/15
Responsive fast service, very through. I was very satisfied with the time advised, And the actual time the service took
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gordon, thank you for the feedback! We are happy to hear of your positive experience at Earnhardt Hyundai North Scottsdale, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Simple Smooth Purchase
Quick and easy process. Great deal ended up buying the same day. Simplified process for a new car buyer which was appreciated. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and quick, and we believe that's how every car buying experience should be. We look forward to serving you again in the future! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great service without the high pressure.
I was treated with the respect that a customer or prospective customer of any product would be treated and not subjected to high-pressure salesmanship.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeffrey and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Good service ,clean bathroom ,
Norm was helpful and friendly. He is my service advisor. I trust him with all the work needed to be done for my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Toni, thank you for the awesome feedback! Norm is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We look forward to the opportunity to see and service you in the future! Best, Mark Rushford General Manager mark.rushford@earnhardt.com