Best Deal Auto Sales - Warsaw

very good car with high power and cheap price it is good to have like this car

We just purchased a family vehicle from Best Deal in Warsaw and will never return. We were told it was a one owner car, clean title and CarFax, never been in a wreck. We purchased the car from them on a weekday and took it to get cleaned and detailed from a local dealership and it was found to be in a wreck with repainted back bumper and side door. Also they found that the front bumper was ZIP TIED on, yes, plastic zip ties! We were depending on this for a safe, family car, but are now doubting it's durability. We feel lied to and will never refer anyone to this business. Do yourself a favor and look elsewhere, you will most likely receive better service, a clean facility and a car without plastic zip ties!

Bought an 04 Mustang convertible from them last month. The first week, I took off the hideous bug deflector they ( or someone)had put on it.(it was brand new.Not even a scratch on it) When I took it off I realized why it was there in the first place......the fiberglass hood had a CHUNK out of it. Of course that was hidden by the bug deflector. I asked them to replace the hood......they declined. The next day I took the hood to THEIR body shop As I backed it out of the garage noticed about a half quart of oil under the car. (keep in mind that my garage is BRAND NEW) and I had not even driven this car EIGHTY miles!!! Best Deal decided they would look at it.But only AFTER I called the home office and complained. Until then I was told "sorry....it was sold AS IS." Well, they put dye in the oil, and figured out that the rear main seal, the oil pan gasket, oil filter, not to mention both valve cover gaskets had leaks. After arguing on the phone for what seemed like HOURS the salesman told me that it would cost $700 to fix the seals, and they would not pay. Another 20 minutes or so of threatening to tell every person that came into my office what junk they sell and they decided that they would fix it......IF I paid $400 for them to do it. I had NO choice, so I paid the money. So lets recap. $400 for hood and paint job ( which was broken when they sold me the car), $400 for new gaskets that were already leaking when I bought the car. So lets see.......no, I would NEVER buy another car from them.If you go there.......buyer beware!!

Negotiated deal over phone since dealer was 100 miles away. Vehicle was pretty much as described. They hid one small issue, rock chip in windshield hidden by window sticker. Initially financed through the dealer. Financing was approved, but bank rejected it almost a month later. Fortunately, we were able to redo it through our local bank. Just caused extra headache at BMV. I will not go out of my way to purchase from them again...

Best Deal Auto sales went above and beyond my expectations in looking for a used vehicle. Being someone with subpar credit, I have had trouble getting financed for vehicles I was interested in, but Best Deal had no problem getting it done at a reasonable rate. I would suggest dealing with "Paul". He was very friendly and helpful throughout the entire proccess

My experience was terrible, the staff was uncaring and seemed to not care at all about selling the vehicle.

I bought a car from Best Deals Auto Sales in Warsaw, IN, and had the toughest time getting a straight answer from anyone there. The sales associate was a young man, but it seemed like he had no idea what he was doing, and I felt that I knew more about the paperwork more than he did. I requested, as part of the signing process, that some minor repairs/adjustments be made to the car, but included the installation of a navigation system. The price of the car was $1000 cheaper in the billing system, and, being an honest guy, I said it was $1000 more on the website and that's what I had agreed to. I left the dealership without my car, but signed all the paperwork and waited. The next day, I called to see where they were at, and the associate said that they had completed all of the items, except for the navigation, which he didn't have a clue as to what to do. I sent him some links from the Internet to help him. I didn't hear back from him that day, nor the next day. 4 days after I had purchased the car, I called to see where they were at with the car - the associate said that they were unable to install the navigation (seems like they never looked at their email), and that they would recommend either a cash refund or put in an aftermarket navigation that would block either my speedometer or my rear-view mirror. I decided to take the cash refund and to have them deliver the car. He said that it should be fine and the delivery fee should be free, but that he'd have to check to make sure and call me back. I never got a call back and had to call him to find out. I was put on hold, then hung up on, then had someone dial another number on my line, then put me on hold again. Finally, I started talking with the associate about where to meet and/or if they could deliver the car directly to my house. They were short-handed that day, so they were reluctant to concede any distance, and even reduced my cash refund. At this point, I just wanted to see the car that I had signed the papers for 4 days prior, so I agreed to a reduced cash refund and for them to come and deliver the car to me the next day, starting in the morning. Up until this point, I had not received any phone calls from the staff when I was told that they would call back, and I have always had to call them. That record should have told me that they would NOT send the car out in the morning; however, I hoped that they could do SOMETHING right. The next day, at noon, I called to find out where the car was to see if I needed to be home early from work to accept the car keys and sign any paperwork. The sales associate said that he hadn't even made the call to the drivers yet. I was ready to call after lunch to give a proper lambasting when the manager called and said that the drivers were on their way (soon) and that they'll arrive whenever they arrive (not a confidence booster). I did receive my car, and the repairs that were done to it did not actually meet my requirements. I was told that the TPMS was fixed, but the light was still there. I was told that the adjustments were done to the interior, and only half of it was done. I would not recommend purchasing a car from this dealership if you need any kind of change made to the car. It appears that customers need to babysit the staff, and the manner in which this dealership does business is unprofessional. Only purchase from this dealership if you have a great price and if the car, as is, is exactly what you want.