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Landers McLarty Nissan

(1,848 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 1:00pm–6:00pm Closed
2016 state dealer award
View 3 awards
2016 state dealer award
2024 consumer dealer award 2016 consumer dealer award

Reviews

(1,848 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers McLarty Nissan from DealerRater.

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Outstanding

Our experience was smooth and stress free. Brandon was extremely professional and non pushy. He was extremely knowledgeable and helpful. Not only will we ask for him when we are ready to purchase another Nissan, but we will refer him to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Landers Mclarty Nissan

Overall customer satisfaction

Mr. Williams operates the best overall customer satisfaction dealership in North Alabama! I’ve used a number of dealerships in my years of purchasing new and pre-owned vehicles, but Mr. Williams’ guidance and mentorship to his staff... sales, service, business, is unbeatable and is what has made me and will maintain me as a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Landers Mclarty Nissan!

Amazing

I would like to thank Bruce Bennett and the rest of the staff at Landers McCarty Nissan for the hard work of getting me the car that my wife wanted. Thank you all for a great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brian Everson, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Sales Man

Listened to our needs and helped accommodate them. Not pushy, easy going guy. Would recommend him to anyone looking for a car. Very pleased with our car as well !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Payton Madewell, we're happy you found our staff to be so supportive during your experience here at Landers Mclarty Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent customer service.

Rene did a wonderful job of helping us get out of a not so smart previous buy. We are in love with our new Nissan Rogue! He seemed like a genuinely nice and honest guy! He was funny too. It was a holiday and even though they were suppose to close early they were super friendly and professional. I would recommend the dealership and Rene

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care and enjoy your new vehicle!

Happy, happy, happy!!!

Love our new Nissan Rogue and Darwin Roots was a pleasure to deal with! Thank you for making it so easy and helping mr get the best deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great Customer Service

Shout out to Brian and Brandon for getting us into a new 2019 Nissan Rogue. He was patient, honest, and professional. Thank you again for your great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! We hope you enjoy your new vehicle.

Personal service OP

Rene greeted us as soon as we drove on the lot with a smile on his face and an outstretched hand. He listened to what we wanted and showed us a few around our budget but he also explained the value of buying a new versus used and all the benefits we would gain. He was very easy going and funny to talk to and took us on a test drive in a car I was interested in but didnt believe I could afford but low and behold I walked out with a 2019 Nissan Kicks and could honestly not be happier. It was the best service and I will be coming back to Nissan for all my car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We hope you enjoy your new vehicle.

Got a great deal on a great car!

Rene helped me find the perfect SUV for my growing family. He also helped us get a great deal that fit our family's budget. I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about Landers Mclarty Nissan! If you ever need anything else from us, please feel free to give us a call or stop by.

Poor Standard Maintenance Management Capability (Oil Change)

Landers McLarty maintenance department is the worst I have ever experienced. The 2018 Nissan I purchased there was scheduled today for an oil change, appointment 0830...completed at 1200. When a standard preventative service is scheduled in advance and it takes approximately 3-1/2 hours to complete, several issues come to mind. Is it the maintenance facility e.g. lifts, proper tools etc.., Scheduling e.g. Time of Task error between appointments causing clerks to over book. Management capability to identify the problem, Management complacency e.g. believing that the free scheduled maintenance package provided when purchased will make the customer return regardless of performance. At some point the reasons and justification provided by the employees as to why its taking so long begins reflect directly on the integrity of the personnel/organization that are employed by Landers McLarty. Is what I am being told true? Regardless of the root cause of their issues, I do not recommend this service/maintenance department. Due to the nature of the Service & Sales departments relationship I would not buy a car from them again either. I might trade off this Nissan tonight, its to easy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.