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Manchester Motors

(409 reviews)
Visit Manchester Motors
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00am 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(410) 343-7100 (410) 343-7100

Reviews

(409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Manchester Motors from DealerRater.

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Great cars and great people!

Very nice selection of vehicles and the employees were all helpful, friendly, and patient. All the cars we looked at were high quality and fairly valued. We looked at 7 seater or larger vehicles for our growing family and came away with a lovely Subaru that our daughter has been very excited about riding in everywhere!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for taking the time to share your experience with us, Drew. We're so glad to hear we were able to meet your expectations!

Sales Manager was Crooked, Disrespected and Gamed

Recently, I was interested in a 2020 Subaru Ascent Touring in this shop, advertised for 33.5k (I still have a screenshot). The first time I went there for a test drive, the sales manager and I had some discussion and the shop offered a selling price of 33.2k. I did not take it. A few days later, I exchanged emails with the business manager (a different person), asking for a discount to make the price to be 33k even. The business manager said he needed a few weeks to consider. Then, I thought maybe it would be better to have a face to face discussion, so I went to the shop again. The sales manager met me and showed me the price proposal. To my surprise, it said the price was 33.6k, not 33.2k which was offered in my first visit. I asked why. The sales manager said that 33.2k had been offered the other day and I had not taken it so it was no longer effective and the new price was 33.6k. I was furious and said I would not buy the car for 33.6k. He then asked if I was OK with the previous price of 33.2k. At this point, I no longer trusted him nor did I want to do business with him so I left. Had he honored the price of 33.2k right from the beginning, I would have been happy to buy the car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thuc, thank you for sharing your experience with us. Unfortunately, as a retailer we run discounts on different vehicles in inventory during different times of the month. We cannot always honor the price of a previous sale earlier in the month. Take care.

Best place ever to buy!!! They will treat you as I

Third time buying here. Love the way they make you feel like your somebody important every time. They also stand behind the vehicles they sell. I would recommend anyone else to go for there next purchase!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for your loyalty, Jim. It was great to see you back! Please let us know if you need anything in the future. Cheers!

Great service

100% trust with my cars for many years. Quick service and I know it's done right. They have serviced pretty much everything with my cars without issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much, Steve! We appreciate it.

Great place. Low stress.

Great place and great people. Bought a used car from them. It was very low stress. The whole deal went pretty quick. Nothing like a new car dealership and none of the hassle. Very happy with the place. Will definitely go back when I need another vehicle. Would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much, Laura. We appreciate your business!

Great place!

They were lovely to deal with and kept you in the loop about my car! And was done in a timely fashion answer every question i had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for taking the time to share your experience with us!

Awesome Dealership and You won’t be disappointed.

Drove from New Jersey all the way to Manchester Motors for a Red Dodge pickup truck and with the help from the experienced staff, I got it. Howard and Nate were very personable and worked together to make sure I was satisfied. Definitely worth the drive and they made the truck buying experience easy and fast. If you are looking to buy a vehicle check out Manchester Motors and they will answer any questions or concerns you may have. I will recommend everyone I know to check this car dealership out. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kyle, thank you so much for your kind words. We appreciate your business and please don't hesitate to reach out if you need anything in the future. Take care!

Easy experience buying our car!

We had to help our daughter buy a vehicle to replace her 2010 CRV that was totaled in an accident. We went to Manchester Motors and had quite a few options to consider. We decided on a great 2020 CRV and got a great deal including a 100k warranty so we know her car will be covered for all kinds of things in the future. Howard took the time to answer all of our questions and made the process simple! We will definitely return for another vehicle in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Randi, thanks so much for your kind words. We hope your daughter enjoys her new CRV!

Great deals & customer service

Our family has purchased about 8 vehicles over the years. Wether it is a repair (works well with insurance co), general maintenance or the smallest things I have always been treated with respect and fair. Thanks for everything, you guys ROCK!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much!!!

Great Dealership Give Them A Try Y

Great Experience. Extremely Professional. Very Helpful . Easy Process. Friendly Staff Highly Recommend For Auto Purchases. Don & Team Great Work. I Will Return In Future. Give Them A Try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Jovon! We appreciate it.