Reviews
friendly service, very well informed.
Our salesman Donald was very polite and well informed about the truck. and did not push us into our decision. this was my the second time he sold our family a Nissan my wife is very fond of his personal follow ups.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I received the best explanatory to my new car from the sale
I really appreciate the manner he went through the selling of the car to me. no doubt that I pick up the car from Anderson Nissan asheville
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Don Woodruff, GM
Took the time to get me the car I wanted.
I started my search for my new truck before Thanksgiving. Devin helped me get information to compare features and price on new and used vehicles available. I found the exact vehicle I wanted, but needed time to arrange financing after seeing the numbers Nick shared with me. Devin contacted me several times with information about available trucks, but wasn't pushy when I said I wasn't ready. Just before Christmas I finally had time to explore financing options and emailed Devin before work to find out how soon they could get me the truck I wanted. They didn't have the exact truck on the lot but suggested some new and used alternatives. They realized I was shopping for a specific truck and tracked one down in TN. I picked it up the next day. Devin and Chris were courteous, informative and helpful and I walked out a bit later with a brand New truck for Christmas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! I'm very happy to hear that Devin and Chris were of such help to you in your recent sales visit. We strive to provide excellent customer service, and we're glad that this was the case for you! Congratulations on your new truck. Please let us know if there's anything else we can do for you. Best, Don Woodruff, GM
Waited for 2016 model
Jeremy was understanding as we worked our list of make and model possibilities down to the final two. We took three test drives with Jeremy and were happy to fine the color we wanted was the first 2016 Pathfinder to arrive at the dealership. Nick Tasios was quick and reasonable with pricing negotiations, including our trade-in value. Overall this was an excellent purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our sales department was able to gain your trust in our business. We look forward for your future automotive needs! Best, Don Woodruff, GM
Top notch customer service
I was taken care off from the moment I entered the dealership ,while I was waiting even other associates made sure I was comfortable and had everything I needed, they worked as a team supporting each other and working in my best interest. I am very impressed this is what customer service is supposed to be and I hope everyone will be greatly rewarded for their effort. Thanks to everyone and aspecially Sam Hartman for swing me through the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fred Anderson Nissan of Asheville thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Don Woodruff, GM
Friendly, low-pressure car buying experience
Devin was very accommodating and made the whole process easy. I was able to test drive and purchase the car around my busy schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Erica, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Devin has been accommodating during your purchase visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future. Best, Don Woodruff, GM
Great Service very friendly
Nate our sales person was very friendly ,courteous and pleasant to deal with dealership was very clean all staff was friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joyce, we appreciate you taking time to leave us a great review! We are pleased to hear Nate did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Don Woodruff, GM
Great buying experience
Everyone was very friendly and helpful. My sales consultant, Sam Hartman, was very knowledgeable about the Rogue and made sure that I was buying the right vehicle for my needs. The finance manager that I worked with, Zain Rigsby, was a pleasure to work with as well. He answered all my questions and made sure I understood everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Marlys! I'm very happy to hear that Sam and Zain were of such help to you. Congratulations on your new car. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Don Woodruff, GM
Service
That I got to use s competitors coupon for a better price. I have been bringing my car but have never gotten any coupons from your dealership.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Darryl, thank you so much for your kind and honest review of Fred Anderson Nissan of Asheville. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Best, Don Woodruff, GM
Great Service
I like the fact that the expenses are explained to me before any work is done on my truck. They will also tell me if anything else is found that needs attention. The shuttle is great if you have to spend over a couple of hours waiting on vehicle to be ready.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Cary! I'm very happy to hear that our service team was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Don Woodruff, GM