Reviews
Write a reviewThis is one of the main reason you buy a Maserati
The service here is amazing! I work with Dane Brown and honestly cares about getting my car fixed and seeing me as little as possible. One of the main reasons why I get anything is service and Maserati will be keeping me as a fan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your five star review Randy. We're glad Dane cares about making sure your vehicle is up and working correctly. It's great to know you find our service to be a main reason for your purchase. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards Doug Boadt, Service Manager
Business Owner
My husband and I went in to find a new car and we were approached by Abe Reyes. We talked about a car we liked and within minutes we were in his office doing paperwork. Abe was very professional and pleasant to deal with. We look forward to enjoying our Maserati Ghibli. It?s beautiful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Mary, we're so glad Abe was there to field your questions and get you the vehicle you want. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards Tim Sandquist, General Sales Manager
Dane provides excellent customer service.
Dane provides excellent customer service. I have known Dane for approximately three years. Thank you for your attention to detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your five star review, recommendation, and continued business! We're glad Dane provides you with such great customer service. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards Doug Boadt, Service Manager
Levante S Lease
I was between a Macan and a Levante S and picked the Levante S. A huge part of the reason I went with the Levante was my dealings with Allen Germain, highly competent and knew the Maserati?s well and super low pressure. I told him what I was looking for in terms of the lease details and I got exactly what I wanted. Sherri in Finance was prepared when I came in the next day (after I filled out on-line credit app), I spent no more than 30 minutes with her and after an expert demonstration of all the Maserati coolness. Allen explained the entire car, helped with the programming of the electronics, explained all the systems and answered all my questions. This car buying experience was smooth, pleasant and painless. I especially appreciated the no pressure tactics, the ease of using their website to fill out credit app, and then upon arrival to do the deal, having Sherri in Finance completely prepared with all the docs and ready for signature. I highly recommend Maserati of Newport Beach!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Ed for this wonderful 5 star review and recommendation. Utilizing our online app does indeed expedite the purchase process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards Tim Sandquist, General Sales Manager
Maserati
They have excellent service. Sebastian Vollaerts was my service advisor, he was kind, knowledgeable and timely. Thank you Sebastian for making the experience so nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad Sebastian was able to make your service visit pleasant. It's always a much nicer feeling when your service advisor is knowledgeable. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards Doug Boadt, Service Manager
A Great Car Buying Experiance!
This was a great car buying experience. Abraham Reyes was extremely knowledgeable and helpful. Tim Sandquist was responsive and together they made me feel good about the purchase. And did it in less than an hour!!! Thanks, Rick
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick we're glad you had a great purchase experience. It's great to know Abraham was able to guide you through the process. We value our customers and their time so we work efficiently. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards Tim Sandquist, General Sales Manager
Howard Wynn
As a long time buyer of Mercedes Benz, purchasing the Maserati Levante was quite a change. The car is beautiful and fun to drive. John Bohas was great. He wasn't pushy and did a vey good job of explaining everything about the car. Very nice dealership which is to be expected from Maserati. Thank you
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Howard we're glad we could provide you a unique luxury vehicle purchase process. It's great John wasn't pushy, instead informative. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards Tim Sandquist, General Sales Manager
SCHEDULED SERVICE
Bryan Clockel did a great job and keep me informed on the progress of service on my Ferrari. Bryan was there Saturday morning when I picked up the car and went over things with me. Great Job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear Bryan was proactive in keeping you informed on the status of your vehicle. We're glad he was able to walk you through what was done to your Ferrari. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Doug Boadt, Service Manager
Great Car Buying Experience with Gabe!
I went in to look at one specific vehicle and Gabriel Vargas had it ready, nice and clean. He was patient and helpful while I learned to get to know the vehicle and gave me a great price. All the cars on the showroom floor were in immaculate shape! I would highly recommend purchasing a vehicle with Gabriel Vargas here
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leslie we're glad Gabriel had the vehicle ready for you upon arrival. It's great to know you find our showroom immaculate. Thank you for your recommendation. We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Tim Sandquist, General Sales Manager
Valery Neuman
My experience was excellent. Made a call to Alain Germaine and communicated my wish list. He called right back with all the specific information. I drove from Palm Springs to Newport Beach, Alan was waiting with a great big smile and he was extremely efficient and informative. Bought the car.... the entire team was professional and includes Tim and Sheri. They said they would accommodate me with anything, including staying after hours! Impressive! Thank you very much!!! Love my White Mazerati! My second one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Valery! We're so pleased to hear that Alan and Sheri was so helpful and efficient, and made sure that all of your questions and concerns were addressed. It's wonderful to know that we were able to make the process of purchasing your new Maserati so enjoyable, and we hope you're enjoying it! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Tim Sandquist, General Sales Manager