Reviews
Customer Service at its finest
Typically people get nervous being in a dealership but when I walked in Hyundai I was greeted with a smile and a warm welcome. The car rep. Was easy to talk to and really showed an interest in what I wanted in a car and I really appreciate at. I'm going to refer all my friends to Hyundai so they can receive the great that I did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales person
I would not have even thought to look at the Hyundai. Mr. Alyamany suggested it after I provided him with my needs. I loved the car the second I saw it!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
billion vs Sid Dilloin
The only reasons I would more than likely not return to Billions Hyundai for service is: Well first of all we just don't live there. We were on vacation and ended up with car trouble. They were very good though. Although my local dealer Sid Dillon in Lincoln customer service is just so fantastic that it was really hard to compare the 2 places. We have had to return 2 times so far to have a few body defects fixed. And even though we had not purchased it at sid dillon, they were more that happy to take care of them for us. But then we have purchased 2 cars prior to this one from them. Love my Sid Dillon, Billion was great, but unfortunately no Sid Dillon.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Good to work with
The dealer worked with me to find the right vehicle for my situation at the right price. Very good customer service and a great vehicle for my son.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall service at Billion Hyundai
Excellent service from the salesman to the initial finance person to getting our best possible finance terms available to signing all the paperwork to leaving the lot with my new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Sonata Purchase
We weren't really looking for a new car but I thought we should try out the 2017 Elantra.. My wife tried it, but felt it was to small since we have always had Sonatas. She then drove the 2016 Sonata and liked it. After some consideration we made the purchase and are very pleased with the new Sonata.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pushy financing department
I am very happy with the vehicle, however rather than leaving the dealership excited about my new purchase I left irritated and annoyed with my experience. The financing representative was very pushing with his attempt to sale me a warranty on the vehicle. I was very clear that I was not interested in a warranty and I had to tell him no 5 to 10 times. I warned him that I was becoming frustrated by telling him that I was starting to feel like he was pressuring me. Despite my warning, he made several other attempts to pursue a sale of the warranty to the point I almost felt like I was being forced. I was aggitated to the point that I almost wanted to walk out of the office and take my business somewhere else. I will not be a repeat customer of Billion.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to tell us about this. We would invite you to speak to our manager at 605-361-1919. He will want to hear the details of your experience so that he can research what might have gone wrong.
Completely satisfied
Chad Hoffman was very helpful. Talked to several different people about finance,insurance and everything about the Santa Fe sport. After we did the whole deal my wife decided she wanted a different color and they did it over happily. Good people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Everyone was nice and professional. I felt I was provided with great information and Everyone explain everything very fluently to me! I would come here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would keep coming back
I have never been to a dealer that has tried to sell me something I didn't want. I had my eye on the Santa Fe and I left with the Santa Fe. Was not pressured and very happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
