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Audi El Paso

(817 reviews)
Visit Audi El Paso
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award

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New (915) 242-4441 (915) 242-4441
Used (915) 249-2798 (915) 249-2798
Service (915) 260-6376 (915) 260-6376

Inventory

See all 111 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2019.
Discover a Unique Audi Dealer Experience at Audi El Paso If you're ready to experience the luxury experience of Audi, then we invite you to come to Audi El Paso near Socorro TX, Sunland Park NM and Sparks TX. With just a short trip, you can find all the luxury services and inventory that you need to take your driving experience around El Paso to a new dimension. Contact us today or pay us a visit, and we will be happy to get started helping you. We look forward to meeting you.

Service center

Phone number (915) 260-6376

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi El Paso from DealerRater.

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Previous repairs by Audi on vehicle were noted during

Previous repairs by Audi on vehicle were noted during diagnostics. Repairs were completed. Also, the part quoted during previous service was incorrect. Service representative explained part needed for vehicle prior to starting repairs.

Previous repairs by Audi on vehicle were noted during

Previous repairs by Audi on vehicle were noted during diagnostics. Repairs were completed. Also, the part quoted during previous service was incorrect. Service representative explained part needed for vehicle prior to starting repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and very friendly would recommend this to

Great service and very friendly would recommend this to people with Audis and who care about their cars performance

Great service and very friendly would recommend this to

Great service and very friendly would recommend this to people with Audis and who care about their cars performance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Jennifer was my dedicated service advisor at the

Jennifer was my dedicated service advisor at the dealership, and she kept me thoroughly informed throughout every stage of my vehicle's servicing? from detailed diagnostics to final inspection. Whenever I had questions or concerns, she was promptly available to offer clear, professional answers and reassurance.

Jennifer was my dedicated service advisor at the

Jennifer was my dedicated service advisor at the dealership, and she kept me thoroughly informed throughout every stage of my vehicle's servicing? from detailed diagnostics to final inspection. Whenever I had questions or concerns, she was promptly available to offer clear, professional answers and reassurance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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It was the first time that I have visited an Audi

It was the first time that I have visited an Audi dealership. The dealership is modern and clean. Staff and salesperson was friendly and knowledgeable.

It was the first time that I have visited an Audi

It was the first time that I have visited an Audi dealership. The dealership is modern and clean. Staff and salesperson was friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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Sammy was very professional, great customer service.

Sammy was very professional, great customer service. He helped make the best decision buying a vehicle giving different opinions and options. Very resourceful smooth process.

Sammy was very professional, great customer service.

Sammy was very professional, great customer service. He helped make the best decision buying a vehicle giving different opinions and options. Very resourceful smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Excellent fast, in and out no hassle, understood exactly

Excellent fast, in and out no hassle, understood exactly what we needed! Had a flat tire, drove over a pothole and a nail punctured my tire, had to place a spare went to dealer and they fixed it within 24-48hrs.

Excellent fast, in and out no hassle, understood exactly

Excellent fast, in and out no hassle, understood exactly what we needed! Had a flat tire, drove over a pothole and a nail punctured my tire, had to place a spare went to dealer and they fixed it within 24-48hrs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Denise, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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The service was exceptional and quick considering all the

The service was exceptional and quick considering all the service and maintenance that was required for this visit

The service was exceptional and quick considering all the

The service was exceptional and quick considering all the service and maintenance that was required for this visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Wonderful service.

Wonderful service. Came in for a low pressure warning. They didn't charge a diagnosis fee, and changed me less for a oil change than I pay at a normal mechanic. Also cleaned the car better than I can. Wish this place was closer to me.

Wonderful service.

Wonderful service. Came in for a low pressure warning. They didn't charge a diagnosis fee, and changed me less for a oil change than I pay at a normal mechanic. Also cleaned the car better than I can. Wish this place was closer to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Excellent service from start to finish.

Excellent service from start to finish. The staff was professional, transparent, and efficient. My car was serviced on time and everything was clearly explained. Highly recommend.

Excellent service from start to finish.

Excellent service from start to finish. The staff was professional, transparent, and efficient. My car was serviced on time and everything was clearly explained. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Joselynne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Very respectful and clear willing to negotiate and

Very respectful and clear willing to negotiate and communicate. Everyone was welcome and new cars sales manager Jaime Ceballos is very knowledgeable and calm

Very respectful and clear willing to negotiate and

Very respectful and clear willing to negotiate and communicate. Everyone was welcome and new cars sales manager Jaime Ceballos is very knowledgeable and calm

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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