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Ken Garff Nissan Riverdale

(549 reviews)
Visit Ken Garff Nissan Riverdale
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2022 state dealer award 2018 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award

Reviews

(549 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Garff Nissan Riverdale from DealerRater.

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David Call was pleasant, calm ,and helpful.

David Call was pleasant, calm ,and helpful. It was a stark contrast after speaking to dozens of car salespeople who were consistently unhelpful or overtly rude. Unfortunately, the car I was looking for was unavailable, but the decency that was provided to me by Dave was well worth taking the time to write an accurate review.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

very good attention I give it five stars very friendly

very good attention I give it five stars very friendly staff excellent delivery time good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Francisco! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

Ken Garff Nissan Riverdale always does a great job with

Ken Garff Nissan Riverdale always does a great job with servicing all my vehicles! Nathan is knowledgeable and easy to work with. I have always had all my vehicles maintenanced here due to the service department being very detail oriented and handling my trucks with care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Ruben! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

Service was amazing and really friendly!

Service was amazing and really friendly! Had lots of laughs and David Call made sure they met my requirements and went above and beyond! Thank you so much for all the help and patience. Truly friendly environment. Will be referring others here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

Davis was very helpful.

Davis was very helpful. Did everything he could to help me and my situation out. Highly satisfied with the service here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! It is wonderful to hear that Davis provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

Our experience with this dealership and Davis has been

Our experience with this dealership and Davis has been phenomenal. Right off the bat we were greeted and shown a few models of vehicles we were interested. Customer service was excellent and the facility was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

Gio was very helpful throughout the entire car buying

Gio was very helpful throughout the entire car buying process. It started with phone calls and text messages while I really researched different vehicles. He never seemed annoyed or bothered by my loads of questions. When we came into the dealership to test drive, he was friendly, helpful, and knowledgeable. Overall, great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

Loved how we were able to pull up and start looking

Loved how we were able to pull up and start looking around without feeling like we were being ambushed. We weren’t in a rush to buy anything that day, and the fact that the sales people didn’t bombard us the second we got out of the car was our deciding factor to go with Ken Garff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

I Didn’t visit the dealership but Phil helped me out over

I Didn’t visit the dealership but Phil helped me out over the phone call and text

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Scott! It is wonderful to hear that Phil provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

Employee was super nice and helpful.

Employee was super nice and helpful. He showed us the cars very well. He made sure it met all my requirements and it was even better then what I have wanted! He made really well conversation wish us other dealer ships didn’t try to get to know us it was very silent. He made sure to help get a good deal on payments and everything. Davis collins was wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.