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Kunes Ford of Delavan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,302 reviews)
Visit Kunes Ford of Delavan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
New (262) 725-0419 (262) 725-0419
Used (262) 725-0449 (262) 725-0449
Service (262) 725-0433 (262) 725-0433

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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What a waste of time

I wouldn’t waste my time going here and getting a fair deal on trade in. Had mike laugh in my face when I told him price. Wouldn’t counter offer. Just said that was to much. Asked me what my payout on truck was and told him. They would give me $400 more dollars. Doesn’t know anything about the powerstrokes. looked at a 2019 f350 crewcab. Failed to mention to me there is a scratch with paint chipping on truck. Supposedly I found it before him. What a joke.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi The Guy Who Won?t Be Back, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (262) 728-5544 to discuss this further.

Great friendly, professional service......long term...

Great friendly, professional service......long term employees who really strive to do their best for the life of your vehicle. No worries with Kunes, they always solve any mechanical or maintenance issue. A satisfied customer for 8 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Robert, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

First oil change after purchasing

Took my car in for the first oil change after purchasing. I was very pleased with the service. Thank you to the service team. I also had my injectors cleaned and transmission flushed as the vehicle was purchased used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Chad, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Kunes country Ford Lincoln the people there are so...

Kunes country Ford Lincoln the people there are so friendly! Jessica in the Service department is so kind and knowledgeable. I will definitely go back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Scott Dooman, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Country Ford Lincoln! We hope to see you soon!

Excellent Service

I would highly recommend them for a new vehicle purchase and service. Great experience. Friendly staff. They go above and beyond standard of work. Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eric, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Kunes Country Ford Lincoln

Great service

Great, fast and reliable service. I'm a repeat customer, always have my cars serviced at Kunes. The staff is friendly and take great care of the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jose V., we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Great service

Very good service. Easy to make appointments. Quality repairs. Torby is a great mechanic and really knows his stuff. Always satisfied when I leave the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ford Lover, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Kunes Country Ford Lincoln

Squeaky noise and battery

Every time we have gone there it was very good. Everyone friendly, professional, also quick service, explains everything, we are very happy with them that’s why we keep going back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Shari, thank you for taking the time to leave a review for us at Kunes Country Ford Lincoln. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

Excellent Customer Sales Rep

Dan Schlitt Jr was great to deal with. He was very knowledgeable and prompt to respond, and always on top to answer any and all my questions. Would definitely recommend. Completely satisfied customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Tlcrentals, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Happy Customer!!

Very friendly, professional service. Excellent in explaining work to be done and cost in advance, and in a timely manner. Very vlean favilities. Happy customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bill In Lake Geneva, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!