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Crossroads Ford Sanford

(296 reviews)

Reviews

(296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very Satisfied

Salesman was very helpful and informative. No pressure sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ray, Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!

Great Service

The staff was very attentive and made sure I was completely satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy that we were able to provide a professional, courteous, and engaging experience, Haley! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

Great service

The service was great and everyone was very helpful. Larry and Martin worked hard in getting us the best deal. Instead of walking out with one new vehicle we walked out with two. We walked out with a 2015 ford edge and a 2016 Ford fusion. Thank you!! Mrs. North Carolina - 2015

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the amazing review, Jesse & Christy! We hope we can continue to do business with you again in the future! Take care!

Great service and friendly staff.

I really enjoy going and seeing all the different people that work at your business because they are very friendly and joke around with you but when it comes down to business they are very professional and understandin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!

Good service and timely

2007 mkz, the service was very effecient and timely, the staff was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lynda, Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!

They took care of it.

got it taken care of same day thank God! Jeremy was great as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!

Fast Repair

My Flex was repaired before the estimated completion date which made me extremely happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear of your positive experience with our location, Sean. Exceptional deals and positive customer service come standard with the dealership. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!

Mister

I had my Lincoln Navigator L serviced, every thing went well, and the staff was very professional and courteous as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Darren! Thank you for your positive review. We respect our customer's time and budget. Thanks for the feedback and strong recommendation!

Sanford Crossroad FORD! F150 Ecoboost

Induction service on a 2011 F150 Ecoboost I called late Friday night and was able to get in on Saturday morning! Very convenient Staff was awkwardly cheerful for a first thing appt Saturday morning! Definitely recommend +5mpg instantly with this specific service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Fabo, thank you for your kind words and recommendation of our dealership! Thanks again for your business!

Great service!

This is the second vehicle I have purchased from Sanford Ford. I am very happy with my new Ford Edge. The sales and service staff are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brenda, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. Do not hesitate to call if you need anything. Be safe on the road.