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Atlanta Best Used Cars

(1,348 reviews)
Visit Atlanta Best Used Cars
Sales hours: 12:00pm to 5:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–5:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 858-1945 (888) 858-1945

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Atlanta Best Used Cars from DealerRater.

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I brought my practically brand new Nissan Rogue into the

I brought my practically brand new Nissan Rogue into the dealership as I was considering trading it for a high end car. Well, my users manual went missing during the appraisal process. They just so happened to have a newer model Nissan Rogue Platinum in their showroom. It was the only vehicle in their showroom. So needless to say, I would not recommend leaving anything of value in your car if you plan on handing the keys over to anyone that works for Atlanta Best Used Cars. I tried to get in touch with Usher, and it was his day off. I spoke to a very unprofessional woman who took a message and never got a call back. I did not do business with this business and I would definitely look at the CarFax report on any vehicle they are selling before you purchase it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was on my way to purchase a Dodge Challenger Hellcat.

Was on my way to purchase a Dodge Challenger Hellcat. I drove from Augusta to Atlanta and AS SOON as I got there, they told me they sold it the night before. They should’ve given me provocation that they sold it the night before so I didn’t waste my time. Very unprofessional and the dealer Oliver I was working with was not very responsive. I will not be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had a great weekend!

Had a great weekend! Thx to Michael White and the ATL Best Used Car team! 2nd car we’ve got from them. They’re like family now!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

BUYER BEWARE.

BUYER BEWARE. Bought car 8/30/23. Was told come back for oil change as light was on. Came back 2 days later, get serviced, only to find out they reset dashboard but did not change oil. 2 days after, low oil sensor comes on as well as epg system down, Car cutoff mid-drive had to get towed to dealership (No-reimbursement). Actually do oil change this time, and fix epg so I leave. Car breaks down same night, have to get towed home. Call financial manager, tells me my warranty covers repairs by manufacturer dealerships and tow it there. Manufacturer dealerships is fully booked until the next Monday 9/11 and it is now Wednesday 9/6 so I send to Atlanta Best dealership to see if they are able to fix it before the Monday appointment comes. 9/6/23 Am told it is a minor issue and will be able to fix soon and that rental car could be option. 9/9 I ask to release car so I can send to manufacturer, am told by the same person who told me use the warranty, that the warranty has not started and they have to fix it. Was called on 9/11 and told car was ready, but as I was on the way, was told it was indeed not ready and come back tomorrow. It is now 9/14 and the car still is not ready yet my car note remained with the same due date, I have not been compensated for any inconvenience, and most importantly I have to call everyday and get the run around with new issues popping up each call. I will not get the car back until 9/20 supposedly, which means they have had the car longer than me. They will get you to sign without mentioning you will not be able to take car and get it looked at before purchase so you are taking everything that comes with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

They made it painless and negotiated til I drove out of

They made it painless and negotiated til I drove out of there in a new to me set of wheels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Bre is awesome!

I Love The fact that the have knowledgeable sales

I Love The fact that the have knowledgeable sales representative also very professional services I so pray that I still have a chance to buy the dream car I want keep up the hard work Atlanta Best Cars shout out to the entire staff hope to visit real soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dj (Demetris) was my salesman.

Dj (Demetris) was my salesman. Although I love my car, I was looking there my paperwork and text messages and I just realized that I was over charged $1000. I had looked at so many of the same cars in the same price range that day that that I didn't notice it until a week later. The car was advertised $1000 less than what I was charged for it. I still have the advertisement to prove it. So be careful and pay close attention to both prices and ladies I advertise you to take a male with you. My fault for not paying attention especially after he told me he could have jacked up the price but he didn't. But actually did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Consumer response

Although I love my car, I was looking there my paperwork and text messages and I just realized that I was over charged $1000. I had looked at so many of the same cars in the same price range that day that that I didn't notice it until a week later. The car was advertised $1000 less than what I was charged for it. I still have the advertisement to prove it. So be careful and pay close attention to both prices and ladies I advertise you to take a male with you. My fault for not paying attention especially after he told me he could have jacked up the price but he didn't. But actually did.

Do not recommend it to anyone they rip you off and they

Do not recommend it to anyone they rip you off and they lie to you. I bought a car Infiniti QX 60 but I’m very disappointed. Runaway from the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Do not shop here for a quality car

I paid more in repairs in 3 mos of having the car than I have in payments. This car started breaking down the minute I drove it off the lot.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't visit this one.

It was like walking into a cemetery no help. Walked past several sales folks no luck. Went out to the parking lot to call them for help.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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