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Atlanta Best Used Cars

(1,350 reviews)
Visit Atlanta Best Used Cars
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–5:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 858-1945 (888) 858-1945

Reviews

(1,350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Atlanta Best Used Cars from DealerRater.

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They blame the customers!!

I'm reading the reviews from unsatisfied customers and in every single one the dealership's response somehow blames the customer. Take some responsibility!!! The same types of complaints from multiple customers should tell you something and you should want to improve your salesman's skills not excuse them! NEVER EVER EVER would I come to you again based on this alone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer service terrible

I just visited the lot today which was crowded & tiny. I called ahead & when I arrived it took them 15-20 minutes to get the car. Next the test drive didn't included the dealer staying in the car. He parked the car out front, took my license, and left the car for my dad & I to drive in an area where we were unfamiliar. Finally the very attitude and nature of the dealers were offensive & condescending. There was no negotiation even though the car had scratches. They only offered to fill the scratches in when it needed to be buffed out. There answer was that they can't do it. There was also and old couple and a mother & daughter pair who upped &left due to the treatment. I would never recommend this place. The cars are questionable just like the service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Service was great, staff friendly, and helpful!

I was shopping for a used car and came across this dealer and ended up buying an Altima!! My dealer was friendly and it was the best experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent.

I just bought a car from Atlanta Best Used Cars. It was a really good experience.Their sales team was really friendly. Ali and Chris were the people helping me with the purchase. Over all it was a nice experience buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Great Job all around! Very friendly and made the process easy and seamless. We will recommend to our friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great salesman!!!

My husband and I just went to look at a 2013 Nissan Altima - we weren't necessarily ready to buy. We were immediately greeted by a salesman named Tio. He was extremely knowledgeable about his car inventory and found me exactly what I wanted. We did a test drive, and fell in love with the car. Tio was helpful in getting my payment down to the amount that I wanted it. He explained all the paperwork to us and walked us through the whole process very smoothly. We bought the car THAT night! If you need a nice used car at a great price, go see Tio at Atlanta's Best Used Cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car purchase process I have ever had

I could not be happier with the process of buying my Infiniti M35 Hybrid. Price was spectacular, car was exactly as described, and pictures were very clear. I would make the trip back in future with no reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BAD BAD CUSTOMER SERVICES, NO SERVICE!

I saw some nice Nissan Atlima online and sent my wife to the dealer because I was out of town, she went there on Sunday and the sales person that attended to her was very rude. She asked he to see the car we saw online but he said if she saw it online, they have. He told her that he can't show her any car until he runs her credit numbers so he can know what he's dealing with, his exact words. Woooooow, she call me and I can hear him in the background talking rudely and loud. I don't know if this sales associate is a representation of the dealership or not but this is not how you treat a customer. The other reviews here does not represent what she experience there. Avoid this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Best car buying experience ever!

We bought a car his weekend and are thrilled with the purchase! We were skeptical at first since the dealership is so small, but Tio was awesome and the whole process was short and sweet! I would do business with them again any day!! We got a great car at a great price with no hassles. I'll take that any day over painful big dealership games.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate your patronage.

Love, love love my new car!

Purchased a 2013 Nissan Pathfinder a couple of weeks ago and I LOVE IT! Best decision I've made in a long time. It rides really good and is fully loaded. We got a really good deal! Extremely happy with this purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hope to see you again for a future purchase. Thank you