Reviews
Khan was a great help
Khan made the purchase a smooth and enjoyable experience. He made significant effort and met every one of my pain points and helped me to buy a great vehicle at a great price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Atlanta Best Used Cars. I'm glad to hear that Khan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
I've never purchased a used car online before. Alex made...
I've never purchased a used car online before. Alex made the entire purchase completely smooth and hassle free. There was no pressure to purchase and no upselling involved. Yaz, the manager even spoke with me on the phone to make sure I was comfortable with the purchase. That never happens in any car dealer. Whatever minor bumps came up were handled professionally and promptly. They kept their word on every single thing they promised, even driving the car to a local mechanic to get checked out for me. This was by far the best car buying experience I've ever had. Will never buy a car anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear Alex was able to serve you and demonstrate our commitment to great service. Thank you for choosing Atlanta Best Used Cars, we hope to see you again soon!
We had a great experience at Atlanta Best Used Cars in...
We had a great experience at Atlanta Best Used Cars in Norcross. James was my sales representative and he was very thorough and patient which made the experience great. Buying a car can be stressful and exhausting but we actually had fun. I highly recommend James. Faz helped on the back end to close the deal. My daughter is going to be thrilled with her 16th birthday surprise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your review! It's a pleasure to know that James provided you with such excellent assistance. We hope that your daughter enjoys her new car! Thank you again!
Friendly Staff; Truly focused on Customer Satisfaction
I am very pleased with the customer service of Khan and ABUC team. When I left the dealership I found an issue with the vehicle; I took it back and they are going to repair the issue; that's excellent customer service and great communication. I will be telling all my family and friends about this dealership. Khan, thanks so much for your help in making my purchase easy and pain free.GREAT JOB! Thanks,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Atlanta Best Used Cars! We are glad to hear that Kahn provided helpful service. If any future issues should arise, we will be here to assist.
Smooth, easy transaction
My husband and I were out to look for a car and possibly drive home with one. We had an appointment with Khan and he was very helpful and knowledgeable. I never felt pressured or uneasy about the whole transaction. They definitely are straight to the point with no hidden agendas. We will definitely spread the word around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Thank you for the kind thoughts and five-star rating regarding your recent experience with our sales department! We agree that Khan is a great asset to the team. We are happy to hear you were able to purchase your vehicle in a relaxed atmosphere.
Fool Me Once But Not Twice...Buyer Beware
I am highly disappointed that they sold me a car with a known trans issue without disclosing it!! When I called a week after purchasing to inform them of recommendations from 3 different mechanics to replace transmission, was given the run-around by the manager, Faz. James, my salesman, seemed sympathetic and immediately forwarded me to his manager Faz who pretended that he couldn't hear me and put me on hold, then another employee came on and informed me to call back in 15 mins. since the manager was in meeting...obviously giving me the run-around and sad he couldn't even face my phone call. Please, if you decide to do business with them, do your due diligence and verify everything, including having your own certified mechanic do a thorough investigation. It's very disheartening to be sold a car from a dealership that you expected to be reputable, but instead are very dishonest in selling you something that obviously needed a major repair.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
BEST dealership experience I've had!
Atlanta Best lives up to its name! The entire staff was very helpful and responsive, even in the weeks leading up to our purchase. Zee was amazing to work with during the entire process! We will definitely recommend Atlanta Best Used Cars to our family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Efficient and Professional
I dread the car hunting experience every time. But when we went, we were able to browse without being hassled by a sales person. My husband and I looked at the cars including being able to look inside because they were all unlocked. When we had questions, my husband was able to get someone immediately to assist. Khan was amazing. He was friendly, patient and very accommodating. My husband was able to get his questions answered quickly. We looked at the car we wanted one day, was able to get the total cost and come in the next morning to purchase. The purchasing process didn’t take all day but just a few hours. They fixed the issues about the car that was concerning and we left very satisfied. We are very happy and we will be back. Thank you Khan and everyone who assisted to make this car buying experience one that was actually bearable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ask for Khan Noor
Khan took good care of us and made it a more pleasant experience. Felt like the process overall from this dealer was less stressful than other dealers.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
The sales and finance team did a great job to get me out of if there as quickly and painlessly as possible. Great selection and team. Maintenance was slow.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
