Reviews
Great help!
Kevin (as always!) was a great help for us. We were looking for a fun convertible sports car and he found us a nice corvette. His incite and willingness to go above an beyond is always appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DONT BUY HERE!!
AWFUL!! DO NOT BUY HERE!!! They do not care about the people, they are only interested in making money. There are so many things wrong with the car I bought from them, and they didn't even tell me about it. NOT HAPPY AT ALL!!! Their lack of responsibility is sickening. The owner told me "It's not my problem anymore". SO RUDE! VERY DISSATISFIED!
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
As always, if there is an issue with your vehicle please contact our store. We never tell people "it's not our problem". All our cars are safety inspected by an independent 3rd party. Unless you purchased the vehicle "As-Is", as in that case you must sign paperwork stating such before we can sell you the vehicle. Please take a moment and call our store and advise what concerns you've had. We will always work with you best we can. Thank you!
Great support
Had a great experience dealing with High Line, gave me quite a few options to choose from. Definitely made the complicated process a lot easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They never contact you back!
They don't even have the courtesy to email you back about an available vehicle! The one I was looking for 2004 Expedition is still being advertised 2 weeks after I went up to see it and it's gone. What a waste of time! Says a lot about how their doing business! Don' t care so don't buy here!,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Good Morning Tom - we sincerely apologize if we missed your request. It is never our intention to overlook and not reply to the requests we receive. We do use several online sources for getting our inventory out to be viewed by the public and with the volume of cars and trucks sold everyday, online updates can trail a bit. Again, we apologizing for missing the opportunity to work with you. If you ever need an immediate response to something, feel free to call directly. Hope you have a great day!
JJ Richards
What a great experience! The team at High Line took the time to find the right car for me, Thanks Kevin! It was a very comfortable experience of purchasing a quality used car, which is so different than buying a new car. There was no pressure and they were receptive to my needs. Thanks again High Line!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great team to work with - Class Act
Kevin Morales and his team were great to work with. After test driving several cars at area used car dealers, I found a luxury SUV that was only a couple years old. I was impressed with the selection High Line offered. They took the time to find me a finance plan that would work for me and my budget. They went through everything on the car in detail with me and I felt very comfortable throughout the entire process. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not recommended you purchase here
Bought a truck from them, tires were shot/cupped, e-brake was broken, 4x4 required great force to shift into, wheel bearing needed replacing along with rear differential cover and rear axle seals. Unfortunately I was under a bind and didn't have a great deal of time to fully check the car over/bring it to my mechanic, but my recommendation is not to buy from here. Be smart, there is a reason that cars sit in this lot for months at a time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase