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Meet Jay Rogers

Jay Rogers headshot
Sales Manager
(4 reviews)

Reviews

Terrible!

Terrible! I told them I wanted the car. They said it needed serviced & detailed. Told me they would not sell it out from under me. Few days later I called and checked on car. He TEXTED me that it was sold on his day off!!! Next day I went to Indy, bought newer model, lower mileage. Better deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Asked twice for information on the car.

Asked twice for information on the car.. received 2 emails asking to make appointment.. then 4 days later received a phone call asking for appt.. If I had received the information I wanted I would have paid cash for car same day.. They lost a sale due to auto replies on email and they lost a customer due to whoever is in charge of social media replies being to busy to read a email.. btw.. the car I wanted is still for sale..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I went in and bought a used car today.

I went in and bought a used car today. Our salesperson, Brian Hart, was extremely professional and helpful in our car-buying experience. He made the entire process seamless and I would highly recommend paying him a visit if you're in the market for a car. As far as the dealership was concerned, it was very clean and free amenities were offered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

There was no negotiation on price, I give them

There was no negotiation on price, I give them everything they ask & our old truck was sold next day for their profit witch is ok , however I should get vip service for that “paying full price” store manager took our new truck home when we had planned on coming to buy it witch also was an issue truck was filthy with dent’s and dings not listed or discounted “bent bumper & dent I. Door “ that’s my honesty” also they had to ding our good credit 7 times unusually too much , unacceptable practice on the financial side

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.