Reviews
Write a reviewJames at Pacific Auto was absolutely incredible to work
James at Pacific Auto was absolutely incredible to work with. Outstanding price on the Kia Forte I purchased, and he was completely transparent about the vehicle's history throughout the process. James was quick to reply to follow up questions after my initial visit, and had everything ready to go when I showed up to purchase the vehicle. I also greatly appreciate that Pacific provides a no cost Carfax review via their website for their entire inventory, this took any hesitation I had from purchasing from a small dealer completely out of the picture.
James at Pacific Auto was absolutely incredible to work
James at Pacific Auto was absolutely incredible to work with. Outstanding price on the Kia Forte I purchased, and he was completely transparent about the vehicle's history throughout the process. James was quick to reply to follow up questions after my initial visit, and had everything ready to go when I showed up to purchase the vehicle. I also greatly appreciate that Pacific provides a no cost Carfax review via their website for their entire inventory, this took any hesitation I had from purchasing from a small dealer completely out of the picture.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopping for used cars
Service are really great and nice.. very professional. Very friendly. The owner is really nice and bought couple cars over that place and it was the nicest place to start if you haven’t have any experience with financing the car because he would help you no matter what to get you started.
Shopping for used cars
Service are really great and nice.. very professional. Very friendly. The owner is really nice and bought couple cars over that place and it was the nicest place to start if you haven’t have any experience with financing the car because he would help you no matter what to get you started.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super excited
I bought a Ford f150 and it was everything I was looking for. What made it even better was the opportunity to buy a used truck from such a good person. He has a great vibe and super easy to work with. I can't thank him enough for the experience.
Super excited
I bought a Ford f150 and it was everything I was looking for. What made it even better was the opportunity to buy a used truck from such a good person. He has a great vibe and super easy to work with. I can't thank him enough for the experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent used cars $4000 below market value
Second car we bought at Pacific Auto and yes another amazing deal! My car service professionals congratulated me after doing a full maintenance and check up saying I bought an excellent car again! We come from Ankeny Iowa to buy with Mr.Ngu who is the best dealership in used cars, only hail damage which brings the price down at least 4000$ from market value ! I can assure u, no better deals on the internet for used cars that u can trust !!!Thank you Mr.Ngu!
Excellent used cars $4000 below market value
Second car we bought at Pacific Auto and yes another amazing deal! My car service professionals congratulated me after doing a full maintenance and check up saying I bought an excellent car again! We come from Ankeny Iowa to buy with Mr.Ngu who is the best dealership in used cars, only hail damage which brings the price down at least 4000$ from market value ! I can assure u, no better deals on the internet for used cars that u can trust !!!Thank you Mr.Ngu!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No pressure, great to work with.
I was shopping for a low-mileage Honda CR-V. Two acquaintances told me that James at Pacific Auto is trustworthy and would help me to select a reliable car. I am very happy with the 3-year-old vehicle that I purchased after his explanations of why it was salvaged, the repairs he did, etc. He was great returning my calls and answering my many questions. I recommend that people at least have a look to see if his inventory has a vehicle that fits your needs. James will work with you--no pressure at all.
No pressure, great to work with.
I was shopping for a low-mileage Honda CR-V. Two acquaintances told me that James at Pacific Auto is trustworthy and would help me to select a reliable car. I am very happy with the 3-year-old vehicle that I purchased after his explanations of why it was salvaged, the repairs he did, etc. He was great returning my calls and answering my many questions. I recommend that people at least have a look to see if his inventory has a vehicle that fits your needs. James will work with you--no pressure at all.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Expierience!
James was great to work with when buying our car. He aims to please his cutomers. Very honest! We will start at Pacific Auto next time.
Great Expierience!
James was great to work with when buying our car. He aims to please his cutomers. Very honest! We will start at Pacific Auto next time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Found the car I was looking for
We received great customer service, everything that we wanted fixed was no problem. And it was done extremely fast. He was very personable and courteous
Found the car I was looking for
We received great customer service, everything that we wanted fixed was no problem. And it was done extremely fast. He was very personable and courteous
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2007 Tacoma
Fantastic to work with, very reasonable, very happy with my new truck. Definitely recommend giving these guys your business. Thank you very much James and co!
2007 Tacoma
Fantastic to work with, very reasonable, very happy with my new truck. Definitely recommend giving these guys your business. Thank you very much James and co!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Delores Stewart
Friendly, easy to do business with. Helpful disclose all information on the vehicle I chose. Would recommend this dealer, he will find what you're looking for.
Delores Stewart
Friendly, easy to do business with. Helpful disclose all information on the vehicle I chose. Would recommend this dealer, he will find what you're looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda Civic
James is fantastic to work with and this was definitely the best car buying experience I’ve had. I will be a return customer. No pressure at all and James provides the best service possible.
Honda Civic
James is fantastic to work with and this was definitely the best car buying experience I’ve had. I will be a return customer. No pressure at all and James provides the best service possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
