Reviews
Joe was great!
Joe was great! Super knowledgeable and listened for exactly what we were looking for, and worked to make sure we found what we were looking for. Didn’t try to upsell or push for features we didn’t find value in, and landed in something that’s perfect for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
For weeks, I received frequent calls and text messages
For weeks, I received frequent calls and text messages from this dealership claiming they could put me into a Honda Odyssey at a specific monthly payment if I traded in my Honda Pilot. They made it seem like all I had to do was come in and the deal would be ready. When I finally spoke further with them, they told me they could even beat another dealership in the area and that the only factor left was how they appraised my vehicle. That sounded reasonable, so I decided to give them a chance. When I showed up, the quote they gave me was significantly higher — about $200 more per month than what they had promised. I was completely transparent about what I was looking for, but they were not. They kept insisting I should come in because they might be able to “appraise my trade-in for more,” but in reality, their calculations had multiple issues and they had no intention of honoring what they said on the phone. This dealership is misleading and wastes people’s time. They say more than they can actually deliver, leaving customers angry and frustrated. If you value honesty and transparency, don’t bother coming here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Yael, we’re sorry to hear you left feeling frustrated. While we aim to provide accurate estimates, final offers can vary based on trade in condition, manufacturer programs, and we never intend to mislead. We would love the opportunity to earn your business and restore faith in our business, so please feel free to reach out to our general manager at tlangford@mileone.com or 410-698-0044.
Justin Craig is a super professional & very friendly
Justin Craig is a super professional & very friendly salesperson also very knowledgeable about Honda. He was very considerate of our time and comfort. Very enjoyable to work with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mary, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Justin Craig is a super professional & very friendly
Justin Craig is a super professional & very friendly salesperson also very knowledgeable about Honda. He was very considerate of our time and comfort. Very enjoyable to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Justin Craig helped us make the car buying experience
Justin Craig helped us make the car buying experience easy and quick. We appreciate all the help and detailed information about the vehicle we were purchasing. Don’t hesitate to come see him for an amazing experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heather, thank you so much for your feedback! Justin will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
justin Craig was an amazing help and made the purchase
justin Craig was an amazing help and made the purchase smooth and easy with my wifes pilot
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Craig, thank you so much for your feedback! Justin will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Justin Craig HE IS THE BESTTT !
Justin Craig HE IS THE BESTTT ! HE WAS VERY HELPFUL HELP ME WALK OUT WITH MY FIRST CAR EVER AT THE AGE OF 25! I couldn’t be any more blessed to have him he explained everything so well , even stopped me at chick fila , if you come here come and see Justin ! He will not disappoint you and will make your life more easier and all I did was tell him the features I liked within a car and he came around the corner with the best car that made my eyes popped . He paid attention to every detail that was explained to him . He is a good at his job ! Come and see him the experience is A1! He stayed here all night until I got approved thankyou so much Justin
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Justin Craig did an amazing job with my grand daughters
Justin Craig did an amazing job with my grand daughters new Honda Civic at Honda Bel air!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
Justin Craig did an excellent job finding my
Justin Craig did an excellent job finding my granddaughter the perfect vehicle at Honda Bel air
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
10s across the board.
10s across the board. We were stressed coming in and Amanda assured us she had everything under control. Thank you Amanda!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Amanda will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!