Reviews
Hands down the best customer service experience I’ve ever
Hands down the best customer service experience I’ve ever had. I had been searching for a 2025 Mazda Miata GT in Aero Gray with Nappa Tan for about two weeks, contacting nearly a dozen dealerships with no luck. Most had no idea about the port holds or accurate color combinations available—which made the process incredibly frustrating. That changed the moment I found my car at Preston Mazda. Not only was it available, but the needed part was already on the way. Despite being over 14 hours away in Mississippi, the entire purchasing process was smooth and stress-free thanks to Mike Ruebin, the manager, who coordinated everything seamlessly with my salesperson, Scott Brubaker. Scott kept me updated every step of the way and even picked me up from the airport in Pittsburgh—after a 10-hour flight delay. That kind of service is rare. They truly went above and beyond for me. When I’m ready for my next Miata, I’ll happily make the 13-hour drive back just to work with them again.
Hands down the best customer service experience I’ve ever
Hands down the best customer service experience I’ve ever had. I had been searching for a 2025 Mazda Miata GT in Aero Gray with Nappa Tan for about two weeks, contacting nearly a dozen dealerships with no luck. Most had no idea about the port holds or accurate color combinations available—which made the process incredibly frustrating. That changed the moment I found my car at Preston Mazda. Not only was it available, but the needed part was already on the way. Despite being over 14 hours away in Mississippi, the entire purchasing process was smooth and stress-free thanks to Mike Ruebin, the manager, who coordinated everything seamlessly with my salesperson, Scott Brubaker. Scott kept me updated every step of the way and even picked me up from the airport in Pittsburgh—after a 10-hour flight delay. That kind of service is rare. They truly went above and beyond for me. When I’m ready for my next Miata, I’ll happily make the 13-hour drive back just to work with them again.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great friendly people.
Great friendly people. Scott was really super easy to work with. Over the top service.
Great friendly people.
Great friendly people. Scott was really super easy to work with. Over the top service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at Preston Mazda was nothing short of
My experience at Preston Mazda was nothing short of fantastic! From the moment I walked in, Andrea was an incredible help in guiding me to the perfect vehicle. Her expertise and efficiency made the process not only easy but enjoyable. The dealership itself impressed me as well; it was spotless and had a welcoming atmosphere. Every employee I encountered was professional and genuinely kind. Overall, I left feeling really impressed and satisfied with my experience!
My experience at Preston Mazda was nothing short of
My experience at Preston Mazda was nothing short of fantastic! From the moment I walked in, Andrea was an incredible help in guiding me to the perfect vehicle. Her expertise and efficiency made the process not only easy but enjoyable. The dealership itself impressed me as well; it was spotless and had a welcoming atmosphere. Every employee I encountered was professional and genuinely kind. Overall, I left feeling really impressed and satisfied with my experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a great experience with everyone at Preston Mazda.
I had a great experience with everyone at Preston Mazda. This was my first time purchasing a car on my own. I worked with Paris who was very honest and informative throughout the whole process. I felt like a got a fair deal on the new CX-30 that I purchased. Overall, I am very satisfied with my experience at Preston Mazda and would highly recommend!
I had a great experience with everyone at Preston Mazda.
I had a great experience with everyone at Preston Mazda. This was my first time purchasing a car on my own. I worked with Paris who was very honest and informative throughout the whole process. I felt like a got a fair deal on the new CX-30 that I purchased. Overall, I am very satisfied with my experience at Preston Mazda and would highly recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Once again great customer service by Andrea and the
Once again great customer service by Andrea and the Preston team. This is our third vehicle leased through Preston and each time the experience was great. We really like the Mazda product and all it has to offer in features and safety. Thanks to Andrea and the Preston Mazda team!
Once again great customer service by Andrea and the
Once again great customer service by Andrea and the Preston team. This is our third vehicle leased through Preston and each time the experience was great. We really like the Mazda product and all it has to offer in features and safety. Thanks to Andrea and the Preston Mazda team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paris did an awesome job, easy to talk to and
Paris did an awesome job, easy to talk to and knowledgeable. Everybody was friendly & helpful. We drove home in our new CX50. What a great vehicle. ZOOM ZOOM
Paris did an awesome job, easy to talk to and
Paris did an awesome job, easy to talk to and knowledgeable. Everybody was friendly & helpful. We drove home in our new CX50. What a great vehicle. ZOOM ZOOM
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a great experience purchasing my new CX5!
It was a great experience purchasing my new CX5! No high pressure sales. Would highly recommend.
It was a great experience purchasing my new CX5!
It was a great experience purchasing my new CX5! No high pressure sales. Would highly recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Preston Mazda worked really hard to get me in my new
Preston Mazda worked really hard to get me in my new truck! I would recommend anyone looking to purchase a vehicle new or used to give them a visit.
Preston Mazda worked really hard to get me in my new
Preston Mazda worked really hard to get me in my new truck! I would recommend anyone looking to purchase a vehicle new or used to give them a visit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My recent car buying experience at Preston Mazda was
My recent car buying experience at Preston Mazda was easy, smooth, and efficient. Jared was up front with me from the start and didn’t waste time with games or cheesy pitches. I found the car I wanted at a fair price and was in and out in a couple of hours.
My recent car buying experience at Preston Mazda was
My recent car buying experience at Preston Mazda was easy, smooth, and efficient. Jared was up front with me from the start and didn’t waste time with games or cheesy pitches. I found the car I wanted at a fair price and was in and out in a couple of hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a great purchasing experience.
What a great purchasing experience. Jared went out of his way to accommodate my requests. The financing staff explained everything to my satisfaction. The place has a good vibe and makes the deal work for you!
What a great purchasing experience.
What a great purchasing experience. Jared went out of his way to accommodate my requests. The financing staff explained everything to my satisfaction. The place has a good vibe and makes the deal work for you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase