Reviews
Write a reviewIt was the it was the best car dealership I ever went to
It was the it was the best car dealership I ever went to family oriented it was really nice and a really helpful
It was the it was the best car dealership I ever went to
It was the it was the best car dealership I ever went to family oriented it was really nice and a really helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service Beware
Let me start out by saying I absolutely love Bryan Lyle, I would recommend him to anyone for a purchase of a used vehicle. He went above and beyond the call of duty to find me the car I was looking for. Now for service; I would never recommend you take a vehicle in for service work. I took my vehicle in with the complaint that the ac wasn't blowing very cold and wanted to see if it needed a recharge. I got a call from them that my car was ready for pickup, they found nothing wrong, no leaks and only slightly below refrigerant level. They never called for approval, but dumped all of my refrigerant and refilled it. After they completed this work there was no difference in the ac temperature. A few days later I noticed that my fan kept kicking on and off over and over again. This is a sign of over filling the refrigerant which was just done. I couldn't get it back in for almost a month and was hesitant to let them do any additional work to my vehicle. Well the fan and relay blew and my vehicle overheated. I took it back to them and they replaced the fan and relay under warranty. They never called to tell me my vehicle was ready so I called and they advised me that it was done. So no call for approval for repairs, no call that it was done and they charged me almost $700 for nothing. Then I was talking to my cousin who took her vehicle there, they recommend a full exhaust replacement so she took it to Monroe who advised her nothing was wrong. Don't make the same mistake I have, find another service station. Anywhere but Lyles Auto!!!
Service Beware
Let me start out by saying I absolutely love Bryan Lyle, I would recommend him to anyone for a purchase of a used vehicle. He went above and beyond the call of duty to find me the car I was looking for. Now for service; I would never recommend you take a vehicle in for service work. I took my vehicle in with the complaint that the ac wasn't blowing very cold and wanted to see if it needed a recharge. I got a call from them that my car was ready for pickup, they found nothing wrong, no leaks and only slightly below refrigerant level. They never called for approval, but dumped all of my refrigerant and refilled it. After they completed this work there was no difference in the ac temperature. A few days later I noticed that my fan kept kicking on and off over and over again. This is a sign of over filling the refrigerant which was just done. I couldn't get it back in for almost a month and was hesitant to let them do any additional work to my vehicle. Well the fan and relay blew and my vehicle overheated. I took it back to them and they replaced the fan and relay under warranty. They never called to tell me my vehicle was ready so I called and they advised me that it was done. So no call for approval for repairs, no call that it was done and they charged me almost $700 for nothing. Then I was talking to my cousin who took her vehicle there, they recommend a full exhaust replacement so she took it to Monroe who advised her nothing was wrong. Don't make the same mistake I have, find another service station. Anywhere but Lyles Auto!!!
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Loyal to Lyles
Quick, friendly, and honest. We have purchased 2 cars from Lyles. I love the fact that there is an auto shop within that you can use for oil changes and services.
Loyal to Lyles
Quick, friendly, and honest. We have purchased 2 cars from Lyles. I love the fact that there is an auto shop within that you can use for oil changes and services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Will buy again
I feel like I received a good deal on Yukon and they was easy to deal with as far as things I wanted or needed on the vehicle.
Will buy again
I feel like I received a good deal on Yukon and they was easy to deal with as far as things I wanted or needed on the vehicle.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best dealership experience.
This is by far the best dealership I have ever worked with. I want to give Chris H. A shoutout because he was absolutely the best to work with. He worked with me with my situation and I was able to purchase the car we wanted easily without any headaches. He was always professional with very fast communication. I Highly recommend them to anybody searching for a car
The best dealership experience.
This is by far the best dealership I have ever worked with. I want to give Chris H. A shoutout because he was absolutely the best to work with. He worked with me with my situation and I was able to purchase the car we wanted easily without any headaches. He was always professional with very fast communication. I Highly recommend them to anybody searching for a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service.. fair price
We have bought 2 vehicles at Luke’s and referred many people. There is no haggling the price for vehicle or trade in. They went above and beyond to provide me with different add ons to my GMC Yukon
Great service.. fair price
We have bought 2 vehicles at Luke’s and referred many people. There is no haggling the price for vehicle or trade in. They went above and beyond to provide me with different add ons to my GMC Yukon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Go see RYAN KOSTUR HE THE BEST
I went to RYAN KOSTUR SALES FOR A AWD SUV AND HE TOOK SO GOOD CARE OF ME I COULD NOT BELIEVE HOW NICE HE WAS AND IT NEED A FEW THING AND HE GOT RIHTE ON IT PRETTY MUCH TO SUME IT UP HE HE GAVE ME A GRANT DIALE IF YOUR LOOKING TO BY A NEW CAR OF A OLDER ONE THEY HAVE THE BEST ONES FOR THE MONEY SO IT YOU DO GO SEE RYAN KOSTUR YOU WILL NOT BE SORRY THAT YOU DID BELIEVE ME HE IS THE BEST 😷
Go see RYAN KOSTUR HE THE BEST
I went to RYAN KOSTUR SALES FOR A AWD SUV AND HE TOOK SO GOOD CARE OF ME I COULD NOT BELIEVE HOW NICE HE WAS AND IT NEED A FEW THING AND HE GOT RIHTE ON IT PRETTY MUCH TO SUME IT UP HE HE GAVE ME A GRANT DIALE IF YOUR LOOKING TO BY A NEW CAR OF A OLDER ONE THEY HAVE THE BEST ONES FOR THE MONEY SO IT YOU DO GO SEE RYAN KOSTUR YOU WILL NOT BE SORRY THAT YOU DID BELIEVE ME HE IS THE BEST 😷
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Simply the best!
Lyles was great to work with. Outstanding customer service, made the entire process easy and hassle free. They went above and beyond to help. I will but from them again on the future.
Simply the best!
Lyles was great to work with. Outstanding customer service, made the entire process easy and hassle free. They went above and beyond to help. I will but from them again on the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the positive review, Tracey! This is truly the best compliment we could get. We strive to make things easy. Please let me know if there is anything we can do for you in the future!
Best dealership around!
Back again to purchase another car and couldn't be happier. Always great customer service, easy and smooth buying process, convenient, professional, caring, and fun! Make your next buying experience at Lyle's! Ask for Ryan!
Best dealership around!
Back again to purchase another car and couldn't be happier. Always great customer service, easy and smooth buying process, convenient, professional, caring, and fun! Make your next buying experience at Lyle's! Ask for Ryan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for a great review, Cindy! We appreciate it just as much as we appreciate you being such a great customer. Let us know if you need anything at all!
Excellent Service
I always buy from the Pittsburgh area, but I am glad I didn't this time. I checked the inventory online at Lyles and inquired about a truck that I was interested in. I am glad I did. I can't say enough about the professionalism of Chris Hatala. He responded quickly and answered all of my questions. He did not make me feel like I was buying a car from the typical car salesman. He gave me facts and didn't try to push me into anything. He was very easy to work with. I was still going to go check out the Pittsburgh car lots, but after dealing with him and the trust I built with him, I called the next day and said I wanted the truck they had. It was was such an easy transaction from that point on. I will not hesitate to buy another vehicle from him when I am in the market again and I will highly recommend him and Lyles.
Excellent Service
I always buy from the Pittsburgh area, but I am glad I didn't this time. I checked the inventory online at Lyles and inquired about a truck that I was interested in. I am glad I did. I can't say enough about the professionalism of Chris Hatala. He responded quickly and answered all of my questions. He did not make me feel like I was buying a car from the typical car salesman. He gave me facts and didn't try to push me into anything. He was very easy to work with. I was still going to go check out the Pittsburgh car lots, but after dealing with him and the trust I built with him, I called the next day and said I wanted the truck they had. It was was such an easy transaction from that point on. I will not hesitate to buy another vehicle from him when I am in the market again and I will highly recommend him and Lyles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for such a great review, Chris! There is no better compliment than the one you just gave me! Were glad we saved you a trip to Pittsburgh, and promise not to let you down! Please let us know if there is anything we can do for you. Thanks again, Chris Hatala