Reviews
Awesome place!
From the first experience until the last was very professional...I have no complaints at all Alex was on point from the check ride until closing thanks Moto Cars!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience ever
In February of 2016 I travelled from Petal, Ms. to see a Toyota Sienna. The van looked as good in person as it did online. Alex is as friendly a salesman as I've ever dealt with. I have now put over 10,000 miles on the van problem free. I will almost certainly make the drive back to Baton Rogue for my next vehicle. Amazing high end selection paired with unbeatable prices. Best auto dealer I've ever been to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Chris, see ya when you're ready brother!
2008 Lexus ISF
Wow! Of all of the dealerships I've been to in Baton Rouge, Louisiana, I am just blown away by the magnificent customer service Motorcars Louisiana provides! From the first day of viewing the Lexus to the day of full ownership of the ISF, Alex and his team professionally aided throughout the whole purchasing process without producing any stress. I am glad I've done business with Motorcars Louisiana. I now know where I'm purchasing all of my used cars from today and on!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing service!
Alex and his team were very helpful in getting us the vehicle we wanted. His vehicles are top notch and his show room is pure luxury! Go shop with them now!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 VW Jetta GLI
Second purchase from Alex, and we could not be happier! No hassle buying experience and excellent inventory to choose from. Always a pleasure doing business with Motorcars Louisiana, and I am looking forward to my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smooth Transaction
My wife and I found a used Lexus RX 350 online on their website. There was a ton of pictures of the vehicle and all of them were high quality. There was also a bunch of information on the car as well as a carfax report. We reached out to Alex via e-mail to schedule an appointment and touch base with him regarding the car. We showed up to the dealership right on time and Alex was there to greet us. It is a climate controlled building that was very clean and welcoming. We took a look at the car, inside and out -- started it up, made sure all of the important features were in good working condition. There was no pressure at all to buy. Alex left us completely alone to look over the car and discuss whether we wanted to move forward. He came back to us every so often to inquire whether we had any questions or needed anything. We decided we wanted to take it for a test drive before moving forward. We took it for a test drive with Alex and the car drove great. We got back from the test drive, quickly worked a deal, and we were in and out in no time. He also coordinated with the Lexus dealership to get an additional key fob / programming done. It was a GREAT experience and such a smooth transaction. It's nothing like any other 'dealership' I've ever dealt with. No pressure, no games. HIGHLY RECOMMENDED and I will definitely speak with Alex the next time I'm looking for another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hidden gem of car dealers!
My husband and I had been shopping around for months for a vehicle not knowing exactly what we wanted until we came across a vehicle on the Motorcars Louisiana website. I read all the positive reviews about them and I can tell you that they are 100% accurate!! We visited the facility the next day & had the pleasure of working with Alex. He was very knowledgable, accommodating & a pleasure to do business with! We bought the 2012 Acura TL which was in pristine condition with low mileage & was the vehicle that prompted us to visit the facility in the first place. We did look at few other vehicles & you can definitely tell that everyone there takes pride in what they do as every car was in immaculate condition inside & out. My husband & I agree that it was the best experience we had buying a vehicle! Definitly would recommend & do business with them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great place
it was my first time buying a car, and i dont think I'll ever buy from anyone besides them. They were honest and knowledgable from the get go. They told me everything i needed to know about the car and more. Once i decided that this was the car that I wanted, they did everything in their power to make sure i got my dream car. they are all great people and i can say that i gained a couple of friends. thank you for the experience, motorcars. I'll be back when i need another vehicle down the road.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience I've had buying a car!
This was a great experience start to finish. Alex was honest and extremely helpful. Denver was great as well. The car I purchased was nearly perfect in every way. They were very professional but most of all there was NO games. My wife and I are so pleased we are going to have them find us another vehicle ASAP! I don't typically write reviews on anything, but if you are in the market, this is the place to go. Cant say enough about these guys! Cleanest used cars you will find!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 Lexus GS350
This is the 4th vehicle my family has purchased from Alex and Motorcars Louisiana. I don't know that I will ever buy from anyone else. The vehicles there are like showroom new, they take pride in doing it right! Alex, Denver, and the rest of the staff are committed to customer service and satisfaction. I went in looking at the BMW M3 but when I sat in the GS350, the decision was easy! I also did my research, and they had the lowest price around on all local GS350's. Great price, great service, and great cars!! Boom!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
