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Naples Chrysler Dodge Jeep Ram

(4,420 reviews)
Visit Naples Chrysler Dodge Jeep Ram
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:30am–7:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (239) 778-0722 (239) 778-0722
Used (239) 719-6202 (239) 719-6202
Service (239) 438-4666 (239) 438-4666

Reviews

(4,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples Chrysler Dodge Jeep Ram from DealerRater.

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They never called me when the job was done, no reset oil

They never called me when the job was done, no reset oil change,They did not confirm if it was finished or not, I went at 6:15 pm and it was closed, two women helped me, they told me that services close at 6, I told them that on the website it said it closed at 7 and I needed my truck for a trip and I had to go at night.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast in and out service for oil change and tire rotation.

Fast in and out service for oil change and tire rotation. Was able to multiple dealer coupons to help me save some $$

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is awesome.

The dealership is awesome. My service advisor was very professional and helpful. The entire experience couldn’t have been any better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Carlos has helped me on multiple occasions.

Carlos has helped me on multiple occasions. He’s very professional and helps right when I ask.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They never call me back I’m trying to talk with them

They never call me back I’m trying to talk with them but never return my call

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone from sales to service is a pleasure.

Everyone from sales to service is a pleasure. Thank you and see you in January.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kelly Galanos is extremely upbeat and is very detailed -

Kelly Galanos is extremely upbeat and is very detailed - never misses anything and keeps client updated throughout the process. She should be training service and sales people on a National corporate level. Outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I received courteous and professional assistance.

I received courteous and professional assistance. The staff was friendly and informative. The repair took a few days since the part had to be ordered. My service assistant kept we well informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought three vehicles here, sales person Anthony always

Bought three vehicles here, sales person Anthony always great. Wyatt has been my go to service guy, the best. I recommend them both!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ease of scheduling, and check in process.

Ease of scheduling, and check in process. Vehicle service was going to be 3 days and I utilized the rental car service which was very helpful. Service was completed sooner than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.