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Naples Chrysler Dodge Jeep Ram

(4,490 reviews)
Visit Naples Chrysler Dodge Jeep Ram
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm 8:00am–12:00pm
New (239) 778-0722 (239) 778-0722
Used (239) 719-6202 (239) 719-6202
Service (239) 438-4666 (239) 438-4666

Reviews

(4,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples Chrysler Dodge Jeep Ram from DealerRater.

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They were very kind and communicative!

They were very kind and communicative! Will definitely be back and recommend to others! Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Poor communication poor communication poor communication

Poor communication poor communication poor communication poor communication poor communication poor customer service management poor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast friendly quality service at a decent price.

Fast friendly quality service at a decent price. No hassle service appointments just a great experience. Will return for my next new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was charged for a diagnostic without an upfront

I was charged for a diagnostic without an upfront estimate, or making me aware there would be a charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First timer.

First timer. First oil change on GCL. Bill made sure service was quick and pick-up was easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Anthony did a great job.

Anthony did a great job. Like my car so far. We called and he gave us info to see the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bill Eskridge & Edmond Roko were great and helped me with

Bill Eskridge & Edmond Roko were great and helped me with my service needs at the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John was very personable and explained everything well.

John was very personable and explained everything well. I enjoyed working with him. Efficient and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quoted me $6000+ to fix a heater.

Quoted me $6000+ to fix a heater. Insanity!! Everything on the car works fine. Blower and everything works but it just doesn’t get very warm. They just went into their book and said “how many things can we replace for this idiot”. I don’t appreciate being treated this way and will never go back to a Jeep dealer again. In the process of buying a new Bronco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Beginning with a salesman, who I thought was terrific,

Beginning with a salesman, who I thought was terrific, and ending with the service person I had was also terrific I would buy again from this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.