Reviews
Very Pleasant
Very friendly salesmen, very accommodating, no pressure. We have purchased a few cars with this dealership, and we always have had a good experience. Jim Valesky was our salesmen, he does a great job. We also get our cars serviced with Klaben.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike Urbania Best Salesman in the whole wide world..,.,
I just purchased my 11th car from Mike Urbania at Klaben Ford in Warren Ohio, I am 66 years old and I have purchased at least 50 cars throughout my lifetime. Withour doubt, Michael Urbania id thre best Salesman and Klaben Ford Lincoln is the best dealership ive ever dealt with. I have referred countless people to Klaben Ford and all have loudly concurred of my recommendation. Contact Mike and see for yourself. Respectfully, Atty. Gary R. Rich
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
I explained to Chuck what I wanted on a vehicle. They searched for 2 days and found exactly what I wanted. Everyone was very friendly upon entering the showroom. This is the second vehicle I have bought from Klaben.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
friendly, prompt, reliable, reasonable, fair
Remarkably friendly and helpful owner and staff at all levels, sales through service. Our extended family has continuously been with this dealership, previously Crown and now Klaben, for almost 50 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
attention to my details
Mike paid attention to every detail i asked for.i wanted a truck with some of the luxuries of my lincoln mks.he met and exceeded my expectations and i couldn't be happier with my ford f150.thanks,lee
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was the ultimate car buying experience I had ever had.
Let me tell you folks what happened to me. This was the ultimate buying experience I ever had meaning the best. Michael Klaben treats his customers to include myself like a family members of his own. He went beyond my expectation to put me in the vehicle I wanted in every way possible like the Ford Explorer I dreamed of owning to the payment I needed to to exact down payment that worked for everybody. Would also like to thank my salesman Gary James that worked with me every step of the way with Michael Klaben to Jim Valesky who made the financing so possible along with the knowledge of the vehicle to transition me into it in everyway. This is the best Ford dealership in the country of the great United States Of America as far I’m concerned. Go no where else where they have a great service department with great mechanics to service the great product they sell. Go nowhere else. I save the rest for the best. Once again thank you all and God Bless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Lease
Mike Urbania was my salesman and he patiently explained all the amenities of the vehicle to me. The finance department also explained each document I was signing. They took their time with me which I really appreciated
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beyond expectation!
From my initial phone call to the last stroke of the pen, the staff at Klaben was professional, kind, polite and extremely patient. They were thorough in answering all of my questions with confident knowledge and, offered any information in detail that would be to my greatest benefit. They went out of their way to accommodate me and, are still available to me beyond the sale. Thank you Jim and Nick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New F150 purchase
Went in to purchase a new 2019 F150 Stx 5.0 v8. Everyone at Klaben was great. From finding the truck I wanted and getting it there, to giving me a fantastic offer on my trade, and going above and beyond to seal the deal, Mike Urbania and Mr. Klaben were awesome. I would definitely recommend this dealer to anyone. After we got there to pick up the truck,. Mike Urbania took us outside and went over the truck bumper to bumper with us, showing us all the features of the truck, that he knew like the back of his hand. Mike you’re the best, thanks again! Also, thanks to John Faler for recommending Klaben.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient and competent.
I am always treated as a valued customer. The service personnel explained my options after they checked the car. The needed repairs were completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

 
         
           
           
           
           
           
           
           
           
          