Klaben Ford Lincoln of Warren

Amanda bayer went above her job to get me in a car that fit my needs , was very pleasent even with a glich. Very happy customer

Mike Urbania has been my salesman for the last 20 years (purchased new 2 Ford pickups and 2 Lincolns ...Lincoln Conti and MCZ hybrid. Mike has a wonderful personality and goes up and above your average salesman. He even delivered the 2014 Lincoln to our home as my husband was in a hospital in Cleveland for 2 weeks. He showed me the basic operation and invited us back to the dealership to receive useful instructions. He shares his knowledge and we will continue working with Mike on future purchases as we love Lincolns! He represents his company well!

We were in the market for a new vehicle and heard good things about Klaben Ford. Stacey was our sales consultant and she was very helpful and patient with all our questions and concerns. I give Stacey and Klaben Ford a great rating because they made our car buying experience a great one!

I found Klaben ford of warren, very friendly, informative, and willing to deal. Stacie was professional and eager to help. She jumped right up when I entered the showroom and asked if she could help. All my questions were answered and she was not the least bit pushy or hurried. The entire experience made buying this car great. She took lot of time making sure I understood how the navigation system and all the bells and whistles worked. It was a lot to cover but she had patience through it all. No haggles and it was nice to have the owner in the showroom. I would definitely recommend this dealership when buying a new car.

We had purchased a vehicle from Mike before and was very happy with the sale and this is why we came back to Mike to purchase this vehicle. Mike was tied up with customers so he had John Repula help us out until he was available. I picked the vehicle I wanted and Mike made sure I received everything that I requested and made the sale very easy for me. At no time did I feel any pressure to purchase the vehicle and I was treated with respect. Mike accomodated my work schedule to make sure I received the vehicle and took a lot time and patience go over the features of the vehicle. I will highly recommend Mike and Klaben to anyone I know who is looking for a vehicle in the future. I also to wish to thank John and the rest of the staff we spoke to for their time and consideration on this matter.

Mr. Urbania has been doing this now for 29 years. He is Honest and Upfront about the deal or your situation. Very Respectful and Understanding. He gives you his cell# you can call any time on or off the clock, he is always there for you. He even comes in on his day off to work around your schedule. He works out GREAT deals for you to meet your financial situation with AWSOME Vehicles. All around GOOD PERSON seems more like a friend than a salesman. We have been a union & chevy family for decades with many retirees and workers from GM. We switched to Ford because of *****Mr. Urbania***** and the Ford Quality !!!!! Would HIGHLY RECOMEND MR. URBANIA TO ANY ONE LOOKING FOR A NEW VEHICLE 5 STAR ***** Mr. & Mrs. David & Karen Tackett

Mike is an excellent salesman. He knows exactly what he is talking about and respects what the buyer wants. I would recommend anyone that wants to buy a ford to go see Mike.

I really enjoyed my experience with this dealership and with Stacy Dennis in particular. I very quickly became comfortable talking with Stacy about the Mustang. She helped me go through all the options and packages and answered all my questions. She was very patient with all my questions on pricing the various options. I then told he I was putting off my decision to purchase for a few weeks and she did not pressure me but just let me know she was there to help whenever I was ready. She kept in touch and checked back with me about once a week or so until I was ready to purchase. She then was able to locate the exact car with options I wanted. I have bought many cars in my life but this was the most comfortable experience I have ever had with a dealer. Very satisfying. I told her I hoped she didn't go anywhere because I was going to look for her the next time I want to buy a vehicle. I introduced her to my wife and I think she will be next to purchase. She now drives a Ford Escape she bought from the Kent Klaben dealership.

I have done business with Klaben Ford Lincoln of Warren for about 25 yrs, The only gentleman that I have dealt with has been Michael Urbania. He has without fail has gotten me every vehicle I have ask him to get me. Not only is he very personable, he is quite a professional in his field. I could go on and on but the 25 years should speak for itself. He has treated my wife and I with the utmost respect and that's the reason Michael is the only salesman I will deal with. Thank you Klaben Ford and Michael Urbania for a job well done. Thank you.

Thank you for finding our dream car in such a timely manner. Your sales technique is refreshing (NO PRESSURE). The choice was all ours. Your knowledge of all its options made our decision easier. Your instruction of how all bells and whistles work was priceless. You are number one in our book. We will be sending people your way. Thank you Jim & Connie Mc