Reviews
The buying experience was customer friendly. The dealer...
The buying experience was customer friendly. The dealer and salespersons did everything possible to make my purchase become a reality. Enjoyable buying experience. Stacey and Al made my wife and I feel welcome and appreciated our business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stacy was very knowledgeable about the vehicles that I...
Stacy was very knowledgeable about the vehicles that I was looking at. She was also very patient with my decision in what vehicle I wanted. Stacy and Klaben went above my expectations in getting the car I wanted. She was a pleasant Sales Associate to work with. Great Sale Stacy!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
we had an excellent experience with richard lee. he was...
we had an excellent experience with richard lee. he was kind and wasnt pushy like other sales people and at the same time was able to offer us what we needed in a vehicle with out us having to ask. he was very informative in all of our questions, thats why without a doubt we we sold on the car and the dealership. thank u for a great car buying experience. we would definitly recommend Richard, and klaben ford of warren to any of our friends and family. Arin and Jared Mihalko
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a car from Stacy @ Klaben
Stacy was very knowledgeable about the vehicles that I was looking at. She was also very patient with my decision in what vehicle I wanted. Stacy and Klaben went above my expectations in getting the car I wanted. She was a pleasant Sales Associate to work with. Great Sale Stacy!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I love getting my car serviced at Klaben Ford. Everyone...
I love getting my car serviced at Klaben Ford. Everyone from the service people, sales people and even the cashier when I pay mi bill are so friendly and courteous. They make you feel like one of their family members!! I have recommended this dealer many times and will purchase my next car there in approx. one to one and a half years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always dealt with this dealership and I have never...
I have always dealt with this dealership and I have never had a bad or so-so experience. They do what they say they are going to do!! I recommend them to anyone who asks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I found this dealership by the luck of the website...
I found this dealership by the luck of the website Cargurus and I am so happy I did I have to say the best experience buying a used car. Thank you so much to Amanda Bayer who was more than hospitable to my finance and I. I would recommend to anyone looking for a new or used car!!!! The drive was worth it!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was my first experience with Klaben Ford. I was...
This was my first experience with Klaben Ford. I was interested in purchasing a Ford Escape. I did some research of several Ford dealerships in my area and found Klaben Ford in Warren to have the vehicle I was looking for. I phoned the dealership and was connected to Stacey. I found Stacey pleasant to talk to as well as very cooperative in working around my schedule to set up our initial appointment. Stacey was also very informative and eager to help me. She has a nice personality and is knowledgeable about the Escape that I purchased. All of the people that I encountered there have been pleasant and acknowledge you when you are there. They don't ignore you just because you are not their particular customer. I like that. They made me feel welcome. I will definitely recommend the Klaben team and especially Stacey when anyone I know needs a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I contacted Mike about the purchase of a Ford F150. He...
I contacted Mike about the purchase of a Ford F150. He did not have what I wanted on the lot so he got right to work and found a truck that more than fit my needs. I think he went out of his way to help me get what I need. This is the 3rd truck I have purchased from Mike. if I buy another vehicle it will be from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Klaben Ford and Mike Urbania was a good...
Working with Klaben Ford and Mike Urbania was a good experience in buying a vehicle. Mike was great to work between the good customer service and working with me on getting me the F-150 I wanted. Klaben beat out other local Ford dealerships with the deal and the customer service was more helping and friendly. I know where I will be headed when I need my next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
