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Klaben Ford Lincoln of Warren

(3,650 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 226-6506 (888) 226-6506
Used (866) 512-8999 (866) 512-8999
Service (855) 870-9597 (855) 870-9597

Reviews

(3,650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Klaben Ford Lincoln of Warren from DealerRater.

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I had not bought a car in years. I went to several other...

I had not bought a car in years. I went to several other dealerships trying to decide what to purchase. Once I made my mind up on a Lincoln, car vs SUV, Klaben was my choice. Jim V was also my choice for salesperson. Jim took the time to explain the features, what the dealerships offers in terms of service and answered my questions. Once the sale was made, Natalie took the time to explain everything in detail to complete the sale. Thank you to Jim V and Natalie for the great experience of buying a vehicle from Klaben Ford Lincoln of Warren.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great to see a nice selection between the MKZ...

It was a great to see a nice selection between the MKZ and Continental. Sales rep Jim V. was helpful and knowledgeable and my Continental Reserve was a nice choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Klaben is always helpful when ever I call to set up an...

Klaben is always helpful when ever I call to set up an appointment or have a question about a recall. The get my truck in and out quick and clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

MY SALES PERSON (RC) IS SUCH A NICE GUY. EVEN THOUGH MY...

MY SALES PERSON (RC) IS SUCH A NICE GUY. EVEN THOUGH MY LINCOLN IS A 2019 THAT JUST TURNED 5K MILES. RICH STILL SHOWS ME HOW TO USE THE READ OUTS. THE THING IS ONE BIG COMPUTER AND I AM 93 AND ???

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly and helpful. Great service. Michael...

Very friendly and helpful. Great service. Michael searched for the car I wanted and even got a better price Ryan expected. Very professional. Robbie was treat also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've purchased several vehicles from Klaben Ford and I...

I've purchased several vehicles from Klaben Ford and I have never had an issue with any aspect of the work force, from sales to service . . . everyone's great ! I will be making another purchase real soon & I'll do it at Klaben!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service Dept, always does a good job - I am always...

The Service Dept, always does a good job - I am always pleased with the job. My car was picked up on time and brought back within an hour very friendly service man.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback and kind comments.

Consumer response

John Renier always is friendly and does a good job. He deserves all 5's for his service. The form is confusing with the first star being a one and the last star being a 5. I clicked the wrong star thinking it was for a good job, my mistake.

Always have a wonderful experience at klaben Ford! Staff...

Always have a wonderful experience at klaben Ford! Staff are friendly and seem knowledgeable! Definitely would recommend them to family and friends! Thanks for your service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Came in for the "Works". Got right in and out. Very...

Came in for the "Works". Got right in and out. Very efficient. Waiting room very comfortable. Service excellent. Service rep John was excellent as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great bunch of guys working in the service dept. they...

Great bunch of guys working in the service dept. they took car of my issuers and were very professional along with the salesman I’ve been dealing with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.