Reviews
I had not bought a car in years. I went to several other...
I had not bought a car in years. I went to several other dealerships trying to decide what to purchase. Once I made my mind up on a Lincoln, car vs SUV, Klaben was my choice. Jim V was also my choice for salesperson. Jim took the time to explain the features, what the dealerships offers in terms of service and answered my questions. Once the sale was made, Natalie took the time to explain everything in detail to complete the sale. Thank you to Jim V and Natalie for the great experience of buying a vehicle from Klaben Ford Lincoln of Warren.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great to see a nice selection between the MKZ...
It was a great to see a nice selection between the MKZ and Continental. Sales rep Jim V. was helpful and knowledgeable and my Continental Reserve was a nice choice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Klaben is always helpful when ever I call to set up an...
Klaben is always helpful when ever I call to set up an appointment or have a question about a recall. The get my truck in and out quick and clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MY SALES PERSON (RC) IS SUCH A NICE GUY. EVEN THOUGH MY...
MY SALES PERSON (RC) IS SUCH A NICE GUY. EVEN THOUGH MY LINCOLN IS A 2019 THAT JUST TURNED 5K MILES. RICH STILL SHOWS ME HOW TO USE THE READ OUTS. THE THING IS ONE BIG COMPUTER AND I AM 93 AND ???
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and helpful. Great service. Michael...
Very friendly and helpful. Great service. Michael searched for the car I wanted and even got a better price Ryan expected. Very professional. Robbie was treat also!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I've purchased several vehicles from Klaben Ford and I...
I've purchased several vehicles from Klaben Ford and I have never had an issue with any aspect of the work force, from sales to service . . . everyone's great ! I will be making another purchase real soon & I'll do it at Klaben!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Dept, always does a good job - I am always...
The Service Dept, always does a good job - I am always pleased with the job. My car was picked up on time and brought back within an hour very friendly service man.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the positive feedback and kind comments.
John Renier always is friendly and does a good job. He deserves all 5's for his service. The form is confusing with the first star being a one and the last star being a 5. I clicked the wrong star thinking it was for a good job, my mistake.
Always have a wonderful experience at klaben Ford! Staff...
Always have a wonderful experience at klaben Ford! Staff are friendly and seem knowledgeable! Definitely would recommend them to family and friends! Thanks for your service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for the "Works". Got right in and out. Very...
Came in for the "Works". Got right in and out. Very efficient. Waiting room very comfortable. Service excellent. Service rep John was excellent as usual.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great bunch of guys working in the service dept. they...
Great bunch of guys working in the service dept. they took car of my issuers and were very professional along with the salesman I’ve been dealing with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

 
         
           
           
           
           
           
           
           
           
          