Reviews
Great service from our salesman Michael Ricardo
Just wanted to give a huge shout out to Michael Ricardo, a salesman from Haddad Kia. Me and my wife went in there looking, but ended up purchasing a 2016 Kia Forte. He bent over backwards to get us what we wanted. I would recommend this guy to anyone out looking for a car, keep up the great work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
My salesman, Rickey, was amazing. He made my process super fast and amazing. He knew what i was looking to purchase. Had both cars ready for me to look at when i got there and did everything possible to make my purchase super smooth! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Our sales person Ricky was great, he was able to get us into a car we loved and worked very hard to work with our budget. The whole process was very fast and easy. We are very happy with our purchase and choosing Kia. Would definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sanjuanera
The sales person was professional. She asked what features I wanted in the car and she found it. She worked hard at getting the price to an amount I could work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome staff
—First of all wish I could give them more than 5 stars. The manager Kanon and salesman Will are two awesome people. They went the extra mile and then some to help us get into our Dodge Journey awesome people awesome staff I highly recommend going to Dodge Kia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ms.Martinez
I really had a great experience I didn't feel pressured or rushed and they did everything to get me financed. I would highly recommend them for your next car purchase thank you for my new 2017 Kia Forte
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liers
FLAT OUT LIED TO ME!!! I went in to trade my second soul into them to get my third (I've brought them 6 sells in 6 years) after they,called me three times offering to put me in a new Soul for the same payment. I knew that wouldn't be the case because I was going to get a soul with more options so that's not my issue. They didn't have the model or color I wanted on the lot so I found one online and asked them to have it there and I would by it. I got there black Friday night and they had sold it, ok, I understood, they sold alot of souls that day. So while I was there I told them what I wabted, again, and as they searched in the other room online, I searched too on my phone and found exactly what I wanted. After 2 hours of negotiations (the stupid game they play) the deal was done. (They didn't give me much for my trade in). They promised delivery on monday. I called the sales BOY who I dealt with and asked him when the car was to be dilvered. He told me "I have good news and bad news, the car arrive but it was smashed in the front and back and he couldn't sell me it, I told him to look around for another. Since I found the car I knew where it was coming from so I called Kia of Irvine and it was there, un damaged, and they had never heard from haddad about transferring the car!! Wow, after all that negotiating, running my credit and completed all the paperwork they lied to me. Needless to say I buoght the soul over the phone from I rive and they delivered it to where I work the next day and drove my trade in back, they also honored the deal Haddad made me, trade in sight unseen. I drove my new soul to haddad and confronted the main sales manager. He was reluctant to believe my story until he made phone calls and found out his sales BOY lied to me. I got an insincere apologies from him but that was it and never heard from the sales BOY Joseph. I WILL NEVER DEAL WITH THEM AGAIN AND I RECOMMEND KIA OF IRVINE!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great dealership.
This is my second car from Haddad KIA. The staff was great help and willing to work with me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Experiance
If you want an amazing sales rep ask for Joseph Monty! He went above and beyond to help me getting a car I want at a low monthly payment. I am in love with my new Kia Optima. I had a small issue with some buttons not working but was able to get it fixed right away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sophie
Staff was very good ,I so pleased with my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
