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All In Auto Group

(74 reviews)

Reviews

(74 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All In Auto Group from DealerRater.

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I am writing this solely on the hope to help others avoid the headaches I had with this dealership. To be fair I purchased a vehicle from them back in 2022 or 23 I was a returning customer. I moved from Ca to Az and wanted to give my 2020 Nissan Sentra that In purchased at Allinauto to my son so I went back and purchased a 2021 Nissan Rogue and wanted to do the switch there at the dealer, give my son the Sentra and drive my new/used acquired Rougue back to Phoenix As soon as I drove off the vehicle acted up I returned to the dealer and asked what was the problem and had to leave it there. The next week they called they said it was a faulty spark plug. I went to Allinauto got it back and drove to AZ. And in a few days a warning light turned on “stop engine now or serious damage will occur” It had no oil in the engine. This happened twice I called the dealer and Albert who’s is never ever available and is the “owner,sells man,general manager” told me to my face he’d get me another engine so I left the car there 2 months only for them to do absolutely nothing to the car other than an oil change. There were evasive in answering questions regarding what was done to it saying the mechanic who did the work wasn’t there, I asked them to call him They said his wife was in the hospital with tubes in her and he wasn’t available. The other mechanics “knew nothing about it btw” and offer no information as to what was done to the vehicle and that’s because they did absolutely nothing but also broke the window controlling switches. A test at another location showed the engine was absolutely done for. I get it and I take responsibility for my purchase but they fact that they lied to my face and sell bad vehicles to people (I highly doubt I’m the first) knowing they would do Zero repairs speaks volumes to their crooked and fraudulent actions and way of doing business. I write this in hopes whoever reads this goes elsewhere and avoid what I went through. I a Christian man and I am putting this in My saviors hands Yes I am very disappointed and mad at myself for believing in this place,lesson learned but this is with the intention to help others avoid what I went through. I did have to get abused engine which cost me over 6k Out of pocket. This has been extremely frustrating and disappointing also because of their plain disregard and literally not giving a rip about it. I hope whoever reads this considers it and please run away in the opposite direction when thinking about going to Allinauto in Norco Ca.

I am writing this solely on the hope to help others avoid the headaches I had with this dealership. To be fair I purchased a vehicle from them back in 2022 or 23 I was a returning customer. I moved from Ca to Az and wanted to give my 2020 Nissan Sentra that In purchased at Allinauto to my son so I went back and purchased a 2021 Nissan Rogue and wanted to do the switch there at the dealer, give my son the Sentra and drive my new/used acquired Rougue back to Phoenix As soon as I drove off the vehicle acted up I returned to the dealer and asked what was the problem and had to leave it there. The next week they called they said it was a faulty spark plug. I went to Allinauto got it back and drove to AZ. And in a few days a warning light turned on “stop engine now or serious damage will occur” It had no oil in the engine. This happened twice I called the dealer and Albert who’s is never ever available and is the “owner,sells man,general manager” told me to my face he’d get me another engine so I left the car there 2 months only for them to do absolutely nothing to the car other than an oil change. There were evasive in answering questions regarding what was done to it saying the mechanic who did the work wasn’t there, I asked them to call him They said his wife was in the hospital with tubes in her and he wasn’t available. The other mechanics “knew nothing about it btw” and offer no information as to what was done to the vehicle and that’s because they did absolutely nothing but also broke the window controlling switches. A test at another location showed the engine was absolutely done for. I get it and I take responsibility for my purchase but they fact that they lied to my face and sell bad vehicles to people (I highly doubt I’m the first) knowing they would do Zero repairs speaks volumes to their crooked and fraudulent actions and way of doing business. I write this in hopes whoever reads this goes elsewhere and avoid what I went through. I a Christian man and I am putting this in My saviors hands Yes I am very disappointed and mad at myself for believing in this place,lesson learned but this is with the intention to help others avoid what I went through. I did have to get abused engine which cost me over 6k Out of pocket. This has been extremely frustrating and disappointing also because of their plain disregard and literally not giving a rip about it. I hope whoever reads this considers it and please run away in the opposite direction when thinking about going to Allinauto in Norco Ca.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Muy mala esperiencia tuve en este lugar compre una chevy colorado y la camara trasera no funcionaba y cuando les dije que por ese motivo no la hiba comprar ,Mike me dio su palabra que ahi en su taller se sucionaba ese problema y crei en su palabra y la compre y cuando la la lleve para que la arreglaran los del taller me dijeron que ese problema no lo podian arreglar ellos y cuando le dije a Mike sobre eso me dijo que el me hiba hacer una cita al diler ,y ya pasado un mes ya no contesta las llamadas ,es mas el de reception ya cuelga cada que le marco.mike no es honesto..me quedo de experiencia en que ellos solo quieren vender ellos sa en que mientras firmes ya no les puedes hacer nada y uno toda por el camino viejo uno cree que tienen palabra pero ellos no son gente de palabra son unos desonestos.

Muy mala esperiencia tuve en este lugar compre una chevy colorado y la camara trasera no funcionaba y cuando les dije que por ese motivo no la hiba comprar ,Mike me dio su palabra que ahi en su taller se sucionaba ese problema y crei en su palabra y la compre y cuando la la lleve para que la arreglaran los del taller me dijeron que ese problema no lo podian arreglar ellos y cuando le dije a Mike sobre eso me dijo que el me hiba hacer una cita al diler ,y ya pasado un mes ya no contesta las llamadas ,es mas el de reception ya cuelga cada que le marco.mike no es honesto..me quedo de experiencia en que ellos solo quieren vender ellos sa en que mientras firmes ya no les puedes hacer nada y uno toda por el camino viejo uno cree que tienen palabra pero ellos no son gente de palabra son unos desonestos.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Allin Auto group Car dealership committed Delar fraud . This  dealership has a general legal obligation not to sell unsafe vehicles .They are involve deceptive practices for example they misrepresented the  vehicle's condition, by manipulating the electrical system.  Bolts were missing off engine .There were significant defects that  mechanic was unable to repair .We made a reasonable number of attempts.to repair  spending $4996.54.  Prior to purchasing vehicle we were told by Albert that the vehicle was inspected by their onsite mechanic. The history  we were provided was incomplete and inconsistent with the findings of independent mechanic Frank with BJ auto Riverside CA. safety issues  indicatting the car should not have been sold. I advise anyone reading this who purchase a vehicle from all to report them to dmv and sheriff department for selling unsafe and dangerous vehicles

Allin Auto group Car dealership committed Delar fraud . This  dealership has a general legal obligation not to sell unsafe vehicles .They are involve deceptive practices for example they misrepresented the  vehicle's condition, by manipulating the electrical system.  Bolts were missing off engine .There were significant defects that  mechanic was unable to repair .We made a reasonable number of attempts.to repair  spending $4996.54.  Prior to purchasing vehicle we were told by Albert that the vehicle was inspected by their onsite mechanic. The history  we were provided was incomplete and inconsistent with the findings of independent mechanic Frank with BJ auto Riverside CA. safety issues  indicatting the car should not have been sold. I advise anyone reading this who purchase a vehicle from all to report them to dmv and sheriff department for selling unsafe and dangerous vehicles

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Filing criminal charges with sheriff department. Reporting to Dmv . Bought crystler pacfica with excellent car faxs ...put drove 300 miles car check engine light started blinking....towed back to dealership fast forward 2 weeks was told car was repaired......drove less than 200 miles again check engine light came on....My mechanic with over 30 years of experience examined the vehicle it was missing bolts to hold engine in place and other major issues.....bad people do not do business here they risked my life and my families. Read other reviews I am not the first . This constitutes fraud

Filing criminal charges with sheriff department. Reporting to Dmv . Bought crystler pacfica with excellent car faxs ...put drove 300 miles car check engine light started blinking....towed back to dealership fast forward 2 weeks was told car was repaired......drove less than 200 miles again check engine light came on....My mechanic with over 30 years of experience examined the vehicle it was missing bolts to hold engine in place and other major issues.....bad people do not do business here they risked my life and my families. Read other reviews I am not the first . This constitutes fraud

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If I could give them a 0 I would. The cars they sale break down days after. Once you sign the contract and leave the nice attitude is gone. Never trade a vehicle in, they take their time with DMV transfer. Worst dealership i have ever been to.

If I could give them a 0 I would. The cars they sale break down days after. Once you sign the contract and leave the nice attitude is gone. Never trade a vehicle in, they take their time with DMV transfer. Worst dealership i have ever been to.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Elie and Albert were great and honest. Help me out a ton and saved me a lot of money.

Elie and Albert were great and honest. Help me out a ton and saved me a lot of money.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My son came in to trade in my car and puchase another. Elie, and Albert did an amazing job helping us. Great inventory and great service!

My son came in to trade in my car and puchase another. Elie, and Albert did an amazing job helping us. Great inventory and great service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice experience, helped me get what i needed at the price needed. Finance and sales person where very professional.

Very nice experience, helped me get what i needed at the price needed. Finance and sales person where very professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had trouble getting a key FOB, it was taken care of, everything else went perfect. This is my second car with All In Auto.

Had trouble getting a key FOB, it was taken care of, everything else went perfect. This is my second car with All In Auto.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review of a Terrible Car Dealership Experience We recently bought a 2015 Genesis Coupe from this dealership and had a very bad experience. There were red flags we should have noticed, but we really wanted the car since they don't make them anymore. First red flag: The car battery was dead when we first looked at it. We thought it was okay because the car had been on the lot for a while, so we ignored it. Second red flag: During the test drive, we noticed the car wasn't aligned properly. If you let go of the steering wheel, it would go to the right. We figured it just needed an alignment, so we ignored this too. Third red flag: When we opened the hood, we saw residue that looked like coolant. We were assured there had been no accidents because nothing showed up on the Carfax report. Wanting to trust the dealership, we went ahead with the purchase. They sent the car for an alignment, and we thought it was fine. Two days later, the fog lights went out. We thought it was okay since the car is old. But a week later, the clutch gave out. I am appalled that a dealership would sell cars in such bad condition. We were told they get their cars from auctions, but that doesn't mean they should sell cars that are not good. . If they had told us about all the issues upfront, we could have decided if we wanted to take on the project of fixing it. But they assured us the car was in good condition, and we trusted them. I don't like leaving bad reviews, but buying a car is already stressful without worrying about being cheated. We were definitely cheated. Save your time and money and go somewhere else.

Review of a Terrible Car Dealership Experience We recently bought a 2015 Genesis Coupe from this dealership and had a very bad experience. There were red flags we should have noticed, but we really wanted the car since they don't make them anymore. First red flag: The car battery was dead when we first looked at it. We thought it was okay because the car had been on the lot for a while, so we ignored it. Second red flag: During the test drive, we noticed the car wasn't aligned properly. If you let go of the steering wheel, it would go to the right. We figured it just needed an alignment, so we ignored this too. Third red flag: When we opened the hood, we saw residue that looked like coolant. We were assured there had been no accidents because nothing showed up on the Carfax report. Wanting to trust the dealership, we went ahead with the purchase. They sent the car for an alignment, and we thought it was fine. Two days later, the fog lights went out. We thought it was okay since the car is old. But a week later, the clutch gave out. I am appalled that a dealership would sell cars in such bad condition. We were told they get their cars from auctions, but that doesn't mean they should sell cars that are not good. . If they had told us about all the issues upfront, we could have decided if we wanted to take on the project of fixing it. But they assured us the car was in good condition, and we trusted them. I don't like leaving bad reviews, but buying a car is already stressful without worrying about being cheated. We were definitely cheated. Save your time and money and go somewhere else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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